Mitigating Fire Damage in West Roxbury Homes Needs Pros Like SERVPRO

2/14/2023 (Permalink)

Call your local professionals at SERVPRO of Jamaica Plain / Roxbury to ensure your home is dry and sanitary.

SERVPRO Offers 24/7 Fire Damage Restoration to West Roxbury Homes

After fire damage to your west Roxbury home, smoke and soot residues can cause extensive damage if not removed promptly. SERVPRO techs inspect and test smoke residues to evaluate the extent of damages and determine what cleaning services are needed for restoration. 

Once the SERVPRO techs determine the type of smoke and soot residue present, they create a strategy for restoring fire damage to your West Roxbury home. Techs use air and fluids to release the soils from the surfaces and carry them away. Using the right cleaning agent is essential to ensure that the soils are removed without causing additional surface damage.

Capturing and Removing Smoke Residue from Fire Damaged Homes 

Various types of smoke and soot residues exist in a fire-damaged home. While some residues are light and dry, others can be oily and sticky. SERVPRO techs use different cleaning agents depending on the nature of the soot particles.  

The two ways SERVPRO techs capture and remove smoke residue are:

• Vacuuming is a technique restorers use when the smoke particles are dry and attached loosely to the surface. If wet cleaning agents are used, these particles can absorb into the surfaces, making them more challenging to remove. 
• Dissolving: If the residues are not loose particles that can be vacuumed, they must be dissolved into appropriate solvents. Dissolving the residues can loosen the bonds between the particles and the surfaces, making them easy to remove. The three steps of dissolving the residues are:

• Washing- Techs apply a cleaning agent to the surface and agitate it to penetrate and loosen the soil.
• Rinsing- Once the soils are dissolved or suspended in the cleaning agent, rinsing removes them from surfaces.  
• Drying- The remaining moisture from the cleaning agent is removed. 

Call SERVPRO of Jamaica Plain / Roxbury at (617) 466-6909.

Equipment Needed For Successful Water Restoration in Roxbury

1/17/2023 (Permalink)

We aim to restore your property as quickly as possible, “Like It Never Even Happened.”

SERVPRO Can Rapidly Clean Up Water Damage in Roxbury

Residential water damage is quite common. While major storms and floods may appear to cause massive water damage in homes, broken dishwashers, leaks from laundry machines, and problems with pipes. They can also lead to significant moisture problems in your Roxbury property.

Roxbury water restoration professionals have years of experience, expertise, and access to equipment to be able to fix the many unexpected issues water damage causes. Using the right equipment means these problems are repaired cost-effectively, safely, and timely. SERVPRO crews not only use proper equipment to accomplish tasks but also know how to effectively and efficiently operate them. We aim to minimize the time our customers spend out of their homes.

Some effective water damage restoration equipment include:

• Inspection devices
• Extraction equipment
• Air moving equipment
• Dehumidification equipment

To effectively restore a water-damaged structure, scoping is necessary. This involves pinpointing the areas where moisture has encroached and to what extent. SERVPRO crews use various devices to track water within a structure, including moisture sensors, thermal imaging cameras, moisture meters, and thermo-hygrometers. A moisture sensor, for example, helps detect moisture in carpets and padding. The sharp probes penetrate through rugs and pads, thus determining if water has migrated through the subfloor.

Air Moving Equipment

Air-moving devices are great at combating excessive water damage. They blow large amounts of air onto the affected areas making moisture evaporate quickly. The affected area and the air mover used are the two main factors determining their effectiveness. For example, if the room is humid, the device may be counterproductive in moving moisture to unaffected areas. When drying an ample space, you need the right-sized air mover. SERVPRO restoration technicians utilize specific air movers to dry specific areas most efficiently.

Types of air-moving devices:

• Axial air movers
• Centrifugal air movers
• Thrust air movers

SERVPRO of Jamaica Plain / Roxbury provides a variety of water restoration solutions for the home. Call us at (617) 466-6909. We’re Faster To Any Size Disaster.

Do You Need Mold Remediation and Cleanup in Roxbury – Call SERVPRO

12/19/2022 (Permalink)

SERVPRO gives you access to expertly trained mold remediation specialists that put vast resources and years of experience to work for you.

SERVPRO Provides Mold Remediation Services to Residents and Businesses of Roxbury

Residents of Roxbury experiencing a mold infestation should arrange for mold remediation and cleanup before mold spores can spread throughout the home. Mold spores need moisture, warmth, and an organic food source, which is abundant in our homes. Once a leak or moisture source goes unnoticed, mold colonies can grow within twenty-four hours, producing a strong, musty odor.

SERVPRO provides mold remediation services to Roxbury and the surrounding areas. Our experience shows that mold damage can be minimized. Homeowners must quickly take action to repair the moisture source and carefully remove mold-infested contents, and the remaining surfaces are cleaned and disinfected. In more serious infestations, SERVPRO recommends that negative air pressure solutions are implemented to contain mold spores in the affected area and not distribute them throughout the building.

Our experts at SERVPRO recommend homeowners avoid affected areas, turn off heating and cooling systems and seek help as soon as the mold is discovered. Avoid disturbing the mold and drying the site, and do not use bleach or disinfectant on the mold. There is a high risk of causing mold spores to be distributed across a larger area, and any chemicals used may damage the material's surface.

Our team follows an industry-standard process to remove mold from your premises:

• Inspect the area and develop a remediation plan
• Contain the mold – bag in place and use negative pressure solutions for containment
• Utilize high-capacity air filtration and air scrubbers
• Remove mold-infested materials – bag in place
• Clean contents and utilize antifungal and antimicrobial treatments
• Restore and repair damaged structures

Our SERVPRO team provides the following services:

• Mold inspections, remediation, and removal
• Bathroom mold removal
• Attic mold removal

Call SERVPRO of Jamaica Plain / Roxbury for mold remediation services and restoration. We provide service to Roxbury and nearby areas. We can help 24/7. Call (617) 466-6909.

Roxbury Residents Often Need Storm Water Damage Restoration

11/15/2022 (Permalink)

Regardless the magnitude of water damage our technicians provide complete water removal services, including extraction, cleaning, drying, & repairs.

We Do Storm Water Damage Restoration in Roxbury

Roxbury residents are no strangers to the extensive damage this region’s “perfect” storms can do to homes. Throughout the year, powerful coastal systems batter our area with strong winds and torrential rains. Half the year, these come in the form of hurricanes and tropical storms. While during the remainder, nor’easters provide most of the weather-related action.

Fortunately, SERVPRO offers Roxbury homeowners stormwater damage restoration services they can depend on. Our skilled water clean-up professionals can often remedy even the worst storm damage. These technicians routinely inspect homes, repair their ceiling leaks, and provide water removal services and water damage repairs. In performing these essential tasks, SERVPRO ensures that impacted residences are:

• Effectively assessed for storm damage, so no issues are missed and allowed to develop into more serious and costly problems.
• Expertly repaired so that leaks do not persist and promote foul odors, unsightly microbial growths, dry rot, or structural deterioration.
• Thoroughly dried to help restore interiors, preserve household contents, and prevent further damage to affected materials.
• Completely aerated and deodorized to return them to their pre-event livability. 
• Scientifically monitored throughout the remediation process to ensure that clean-up and restoration efforts have been successfully completed.

In the meantime, these are some ways you can help protect your home from suffering the worst weather-related issues:

• Regularly check your roof and ceilings for any noticeable damage
• Ensure that windows are in good condition, free of cracks, and well-sealed
• Repair any problems found as soon as possible
• Conscientiously inspect and maintain gutters and drainage networks
• Keep trees around your house well-trimmed and your yard free of debris 

So, with all this in mind, if you ever need storm water damage restoration, don’t hesitate to contact your friends at SERVPRO of Jamaica Plain/Roxbury. We are always ready for your call at (617) 466-6909.

It Is Crucial That Roxbury Water Restoration Jobs Are Done Right

9/20/2022 (Permalink)

SERVPRO of Jamaica Plain/Roxbury understands how important your business is. Let us help you out.

We Ensure the Completion of Roxbury Water Restoration     

When you have your Roxbury business’ water damage remediated, you want to be sure that the work has been successfully completed. Such assurance is one of the benefits of using a high-quality cleanup and restoration service like SERVPRO. We meticulously inspect your facilities following a remediation to ensure that all work has been done effectively.

SERVPRO understands that the finishing touches are often just as important as the other parts of water restoration projects in Roxbury. This awareness encourages us to make certain that all water-related issues have been resolved and your commercial establishment has been returned to its pre-damaged condition before we leave. After our highly-trained professionals have finished handling your ceiling leaks, burst pipes, basement flooding, and any related water damage repairs, they:

• Ensure that all water event-related safety hazards have been addressed and that they no longer pose a threat to business owners, employees, or customers
• Ensure all relevant electrical issues have been repaired and the system is in good working order for normal operations.
• Inspect the structure for damage, testing the strength of walls, making sure they aren’t warping or buckling, verifying that there are no loose nails or tape seams, identifying any deteriorated drywall, and checking insulation for any moisture or defects
• Ensure carpets and carpet seams are in good condition and floors aren’t buckled, warped, or cracked.
• Examine contents for any moisture, damage, or compromised paint or finish
• Ensure that all SERVPRO equipment, like air movers, Injectidry systems, dehumidifiers, foggers, and other tools, has been removed from the worksite

Keep in mind, that you can rest assured your neighbors at SERVPRO of Jamaica Plain/Roxbury will finish your water restoration job the right way. If you ever need assistance, don’t wait to call us at (617) 466-6909.

Fire Restoration in Roxbury Often Requires Major Clean-Up Efforts

8/15/2022 (Permalink)

SERVPRO fire damage restoration services are top-notch. Call now!

Roxbury Fire Restoration Cleans Smoke & Residues

Roxbury homes that have suffered fire damage usually require major remediation efforts. The necessary work generally involves indoor air purification, fire residue removal, deodorization, and reconstructions. Fortunately, local companies like SERVPRO have all the training, experience, and tools to do this work right the first time, saving homeowners time and money.

SERVPRO’s technicians are fire restoration experts in Roxbury that are adept at dealing with all the various types of damage fires can cause. They have successfully performed smoke remediation, house fire clean-up work, and fire damage restoration on countless fire-damaged homes in this area. In handling these projects, our workers have employed the following sophisticated tools and techniques:

• Clearing smoke-filled air from residences with high-velocity box fans and air movers, then removing remaining particles with high-tech air scrubbers
• Thoroughly sanitizing air ventilation networks with cutting-edge HVAC cleaning systems to prevent them from further spreading smoke particles around
• Removing fire-related residues using methods appropriate for their type: wiping away dry residues with dry cloths and sponges; employing abrasives to clean off harder, caked-on remnants; and washing off wet or greasy residues with the right detergents
• Treating odor-filled rooms with powerful foggers filled with commercial-grade deodorants and smelly, upholstered furnishings with innovative injection devices
• Restoring damaged structural elements and furnishings by repairing, cleaning, refinishing, and repainting them, if necessary
• Reconstructing destroyed rooms and replacing irreparably impacted household contents 

Once these measures have been completed, homes have generally been returned to their pre-fire state. Furthermore, our methods are often so effective that it is difficult to imagine a fire had even occurred.

So, whenever you need fire restoration done on your residence, don’t hesitate to call your helpful neighbors at SERVPRO of Jamaica Plain/Roxbury. We are always ready for your call at (617) 466-6909.

Water Mitigation Steps to Protect Your Jamaica Plain Residence

8/15/2022 (Permalink)

Water damage restoration for your home needs to be handled by SERVPRO. Our IICRC certified technicians have the training you need.

Some Jamaica Plain Water Mitigation Suggestions

As Jamaica Plain homeowners, we all face the threat of one day having to deal with a water-related emergency. Even though this is a troubling prospect, there are ways we can potentially reduce our odds of experiencing such situations or significantly reduce their overall impact on us. Here are a few mitigation suggestions from some local water damage remediators.

SERVPRO routinely performs water mitigation work in Jamaica Plain and, in the process, has helped countless families. As a top emergency water damage services firm in this area, we offer a wide variety of water removal services, including full basement flooding cleanup. Our team also does complete water damage repairs. With that said, there are some things you can do to reduce your risk of suffering a water-related event or minimize its effects. These measures include:

• Regularly having your gutters/drainage networks cleaned/repaired and roofing inspected, maintained, and replaced by professionals
• Remaining forever vigilant against potential leaks by watching out for foul odors, ceiling or wall discolorations, building material deterioration, and having a skilled remediator like SERVPRO periodically inspect your home for damage
• Remembering to let faucets drip during periods of freezing temperatures to prevent potential pipe leaks and ruptures
• Routinely inspecting appliances like washing machines, dishwashers, and water heating tanks to ensure that all connections are secure, water valves are in good working order, and there is no leak-causing corrosion on them
• Making sure that no windows are cracked or otherwise damaged, and their seals are intact and not leaky

With that said, preventative water mitigation measures are not always effective. So, when they aren’t, you need the assistance of a good water damage cleanup and restoration firm like SERVPRO of Jamaica Plain/Roxbury. Our highly-trained and dedicated experts are always here and ready to help, so call us anytime at (617) 466-6909.

Mold Removal in Roxbury Requires Understanding of Its Life Cycle

8/15/2022 (Permalink)

SERVPRO mold remediation services are second to none. Call now for fast and immediate service.

SERVPRO Is Roxbury’s Expert Mold Removal Firm

Mold is a common part of our environment, and our Roxbury homes are never entirely free of it. With that said, this fungus doesn’t really pose a threat to your residence until conditions are right for its growth on household surfaces. As with all other organisms, mold has a life cycle and develops in predictable ways. Knowing this information is key to effectively dealing with mold.

SERVPRO has been performing mold removal services in Roxbury for several years now and, over that time, has gained extensive experience in dealing with this troublesome microbe. Our highly-skilled team of mold specialists has routinely done mold inspection work, completed mold removal projects throughout numerous homes, and successfully remediated the effects of black mold. SERVPRO has been aided in its various efforts by its knowledge concerning the mold development cycle. When it comes to this cycle, we understand that:

• Mold spores are present nearly everywhere inside and outside your residence and only need the right conditions to develop into full-blown mold growths
• These microbes are moisture-loving and generally require indoor relative humidity levels above 60% to sprout and grow
• Mold usually develops and thrives in temperatures between 68 and 86 degrees Fahrenheit but can survive in temperatures as low as 32 or as high as 122 degrees Fahrenheit
• This fungus needs an organic food source to consume, like wood, drywall, paper, insulation, or natural fibers
• The typical life process of mold starts with airborne spores, then these seeds land on surfaces and develop into a network of structures known as hyphae if conditions are right, and finally, the hyphae produce new spores

So, armed with this knowledge, SERVPRO of Jamaica Plain/Roxbury is ready to assist you. Call us anytime for mold removal or related service at (617) 466-6909.

Businesses in Roxbury Trust SERVPRO with Water Restoration

7/18/2022 (Permalink)

Contact SERVPRO to effectively tackle the fire damage in your property. Call now!

Controlling Contamination During Water Restoration of Roxbury Commercial Properties

A Water incident at your commercial property can damage the contents and structure and create conditions conducive to microbial growth. Professional restorers like SERVPRO must take steps to control the contamination during water restoration of Roxbury properties.  

SERVPRO techs follow the IICRC S500 guidelines to control microbial contamination during the water restoration of Roxbury commercial properties. For effective remediation of water-damaged properties, SERVPRO techs use a two-step process:

• Manipulate the humidity, airflow, and temperature of the affected area to promote rapid drying, and
• Remove any contaminated materials. 

Only after the completion of these two processes do the SERVPRO techs use antimicrobial agents to prevent the growth of microbes.  

Why SERVPRO Techs Use Professional Products During Water Cleanup? 

Rapid drying and removing contaminated materials is sometimes not enough to control microbial growth. SERVPRO techs use professional antimicrobial products to slow down or control microbial proliferation in those situations. 

SERVPRO techs mainly use two types of antimicrobials during water restoration of Roxbury commercial properties:

• Disinfectants: These types of antimicrobials destroy 99% of organisms they contact. Some disinfectants are effective in controlling spores, while others are not. The most common disinfectants that SERVPRO techs use include phenolics, alcohols, chlorines, and quaternary ammonium compounds. 

• Sanitizers: SERVPRO techs use these antimicrobials to decrease the number of microbes to an acceptable level. While sanitizers can temporarily control the microbe population, the microbes can grow back under the right conditions. 

SERVPRO techs only use EPA-registered broad-spectrum disinfectants in the water-damaged properties in Roxbury. We always take appropriate precautions and safety measures while applying antimicrobials in water-damaged properties.  

Call SERVPRO of Jamaica Plain / Roxbury at (617) 466-6909; We’re Faster To Any Size.

SERVPRO Saves Jamaica Plain Homes from Fire Damage

7/18/2022 (Permalink)

All you need is SERVPRO for all your fire damage needs. Call (617) 466-6909.

Cleaning Walls and Ceilings After Fire Damage in Jamaica Plain Homes 

Walls and ceilings are the most affected components after fire damage to your Jamaica Plain home. SERVPRO techs use various cleaning methods to clean the smoke and soot residue to prevent any lasting damage. 

Before deciding on a cleaning method, SERVPRO techs pretest walls and ceilings for cleanability after fire damage to your Jamaica Plain home. Some factors that affect the choice of the cleaning method include:

• Type of smoke and soot residue
• The type of surface
• Whether the finish on the surface is wet or dry cleanable

Cleaning Methods for House Fire Cleanup

SERVPRO techs use three methods to clean smoke and soot residues from walls and ceilings after smoke damage to your Jamaica Plain home:

• Dry cleaning: SERVPRO techs use a dry-cleaning sponge to clean all types of ceilings covered in light-to-medium, non-greasy soot. The method is unsuitable if the residue is too heavy or the surface is porous. In most cases, the dry-cleaning sponge is used to pre-clean the surfaces before wet cleaning. 

• Wet cleaning is the method of choice to clean surfaces with heavy dry ash, soot residue, or light-to-heavy oil-based residues. SERVPRO techs use several cleaning agents, both water-based and solvent-based cleaning agents to dislodge soils from walls and ceilings. 

• Peroxide active cleaning: It is a method of choice to clean acoustical ceilings and other porous surfaces. SERVPRO techs use this method when heavy, oily soot residue is present after fire damage. The cleaning agent used in this process is a stabilized hydrogen peroxide solution that releases oxygen and oxidizes the smoke and soot residue. 

If you need help with fire restoration of your home, call SERVPRO of Jamaica Plain / Roxbury at (617) 466-6909.

SERVPRO Is Fast and Efficient with Mold Remediation in Roxbury

7/18/2022 (Permalink)

Let our fast response team at SERVPRO of Jamaica Plain / Roxbury eliminate your mold damage.

Tackling Mold Remediation in HVAC Systems

Mold remediation of HVAC systems in your Roxbury home presents a unique challenge to the SERVPRO restorers. It is tricky to specify the extent of contamination in HVAC systems, and techs might need multiple cleanings to achieve a satisfactory level of cleanliness. 

The complex nature of the HVAC system’s interior structure requires SERVPRO techs to adopt a different cleaning strategy during mold remediation of your Roxbury home. The system provides reservoirs for both the spores and viable fungi, and numerous amplification sites may present a cause of concern during restorative cleaning. In some cases, cleaning the cooling coils, fan blades, and coil fin surfaces can be challenging. 

What Makes SERVPRO Mold Specialists Efficient at Cleaning HVAC? 

SERVPRO techs follow the IICRC S520 guidelines during mold remediation of Roxbury homes. In most cases, techs remedy the HVAC system only once, completing other remediation activities.

Here are a few steps we take to ensure a safe and efficient mold removal from HVAC systems.  

• SERVPRO techs refrain from using aggressive cleaners containing strong acids or caustics to prevent damage to the heat transfer surfaces of the HVAC systems. Using harsh cleansers can cause the pitting of surfaces, decreasing their efficiency. 
• We ensure that once the HVAC surfaces are treated with the cleaning agents, the residues from the agents are removed by thorough rinsing. 
• Our techs ensure that the water pressure used while cleaning the coil fins is kept below 100 psi to avoid deformation. 

The IICRC guidelines recommend that restorers use antimicrobials to inhibit future fungal growth in HVAC systems. However, the techs consider the application of antimicrobials only after the complete removal of contamination. 

If you need assistance with mold damage in your residential or commercial property, call SERVPRO of Jamaica Plain / Roxbury at (617) 466-6909.   

Avoid Excessive Costs in Roxbury with Expert Water Damage Repair

6/22/2022 (Permalink)

Let our fast response team eliminate further mold growth due to water damage.

Call SERVPRO 24/7 in Roxbury for Pro Water Damage Repair Results

We’re Faster to Any Size Disaster – meaning SERVPRO will get you the results you need quickly in your Roxbury property when facing a water emergency. Time is of the essence with any water incident because the longer you wait to address standing moisture and water pooling, the more the damage multiplies. Our highly-trained technicians use advanced technology and proven methods to ensure your daily life sees as little disruption as possible. 

What kinds of water damage repair in Roxbury does SERVPRO handle? We handle debris removal of any saturated contents and building materials we cannot salvage. From there, we use trusted area contractors and vendors to make your property “Like it never even happened” with controlled demolition and reconstruction. The work we oversee includes, but is not limited to:

• Repair of hardwood, linoleum, marble, and tile flooring
• Carpet and carpet padding replacement
• Drywall installation, in some instances, may include flood cuts to only remove the lower portion of the drywall
• Painting, sealants, and wallpaper
• New baseboard and other finishing touches

With any water-related incident, special attention must get paid to all surfaces to ensure we stop microbial growth in its tracks. We have Applied Microbial Restoration Technicians (AMRT) and Applied Structural Drying Technicians (ASD) to help ensure everything is sanitized and dry. This helps ensure you and your family can breathe easily and comfortably in your home once we finish water removal services and drying. 

Did you know that we help with all the documentation for your insurance claim? We go the extra mile for our Roxbury customers so their insurance claim goes as smoothly as possible.

Trust SERVPRO of Jamaica Plain/Roxbury when you need professional water damage repair. Request help online or call us at (617) 466-6909, and we can mobilize our Green Fleet in four hours or less to get started.

Why SERVPRO Uses Lots of Plastic in Mold Removal Jobs in Roxbury

6/22/2022 (Permalink)

Let our fast response team at SERVPRO eliminate your mold damage.

Mold Removal Experts Know How to Protect Your Home

Mold removal, or mold remediation, helps property owners in Roxbury resolve microbial infestations. There are specific methods used to assist homeowners with microbial infestations. 

One thing we at SERVPRO want residents to know about mold removal inside their Roxbury property is never to disturb it. Touching, sweeping, brushing, or blowing on mold can cause it to release spores. These microscopic particles are capable of creating new microbial colonies elsewhere inside your residence. 

To control the mold and protect your house from migrating spores, we use plastic sheeting during the removal of microbial infestations and mold remediation in various applications: 

• Enclosing areas that contain no mold so they remain mold-free as we work,
• Partitioning places with mold for dry ice blasting or application of an encapsulating medium, and
• Creation of a negative pressure chamber for use when restoring affected furnishings.

Plastic sheeting is an impenetrable material that is inexpensive and easy to manage for our diverse requirements. We use non-marking tape to attach sections of sheeting to your walls above doorways and entrances to hallways. We also might use plastic to close off your ductwork, preventing any possible contamination. 

At the end of our mold removal efforts, we can quickly wrap up used plastic sheeting, forming a rolled-up ball. Or, we might fold it several times and use it as an extra layer when disposing of torn-away materials with sharp edges. Then, we bag it and carry it out of your home for secure disposal. 

One thing about plastic sheeting that can work against homeowners, however, is that the material retains moisture. Because of this property, we never recommend its use except for temporary, short periods. Otherwise, instead of helping with mold removal, the presence of plastic sheeting can create an environment suitable for the prolific growth of mold.

The little details, including where to adhere plastic sheeting and the timing involved in projects performed by the experienced crew at SERVPRO of Jamaica Plain / Roxbury, make all the difference. Call us at (617) 466-6909 for mold remediation.

Flood Damage Repair Solutions in Roxbury Attics

6/12/2022 (Permalink)

SERVPROO flood damage restoration technicians have the latest technology and equipment at their disposal. We are ready at a moment's notice.

We Provide Efficient Flood Damage Repairs

The attic is a location commonly damaged by the heavy storms Jamaica Plain and Roxbury communities endure throughout the year. Despite the sturdy construction of even historic properties in the region, roofs are not impervious to damage. We are ready to respond to flood damages and necessary repairs after threatening disasters.

Evaluating the Damage

Before any flood damage repair in Roxbury homes can begin, SERVPRO providers must understand the scope of the damage and decide on an appropriate series of solutions. Damage evaluation is the most suitable approach. Assessment allows our experienced production manager to closely inspect impacted structural elements and the surrounding attic space to see where controlled demolition, repairs, and full reconstruction might be needed. Factors that influence repair decisions include:

• Contaminants
• Structural integrity loss
• Sagging materials
• Roof damages

Removing Contaminated Structure

Contamination is not always a concern with storm damage to the roof, but SERVPRO specialists must evaluate the entire affected area to see if these threats could exist. We take no chances with potentially contaminated materials, so these must be entirely removed from the underlying studs.

Drying Framework and Roof Supports

Repairs are often needed after flood damage exposure, but it is the preferred option when drying can solve issues. SERVPRO always seeks to restore versus replace materials so we can deploy air movers to the impacted spaces while other repairs are getting underway to see what building elements we can preserve.

Repairing the Roof

Structural vulnerabilities are another concern, as more and more water can continue to penetrate the attic space without a resolution. Our licensed contractors work to provide temporary board up to get restoration underway initially but are also capable of repairing the roof fully once the remediation of water damage and flood loss effects have been overcome.

Flood damage repairs are a common element of the recovery from these disasters, and our SERVPRO of Jamaica Plain / Roxbury team is trained and licensed to help. Call us after disasters strike at (617) 466-6909.

Managing Flood Damage to Contents of Jamaica Plain Homes

5/31/2022 (Permalink)

Storm and flood damage restoration services should be handled by SERVPRO. We will be on-site within 4 hours of the initial call.

Content Cleaning Solutions After Flood Damage

To many homeowners, the contents of their property are as important as the structure itself. Then, it is critical to have suitable solutions after flood loss situations to manage the handling of these impacted items and work to restore them when possible. Multiple possible phases and actions can occur with personal belongings, furniture, clothing, and other contents. Some of these include:

• Relocation
• Cleaning
• Off-Site Restoration

Relocating Contents When Possible

Flood damage in Jamaica Plain homes can be very noticeable when specialists of our SERVPRO team begin evaluating and cataloging the condition of the contents in the house. Because flood loss effects continue to migrate and move until containment gets established and much of the extraction occurs, it is important to relocate at-risk contents to safer areas of the residence.

On-Site Cleaning with Disinfectants

It is possible in some cases to perform on-site cleanup, but this must occur in one of two ways to be successful. The affected items must either exist in an area very mildly affected by intruding floodwater conditions, or contents must be relocated to an established staging area for cleaning and recovery. At the same time, restoration in the impacted rooms continues.

Off-Site Recovery at SERVPRO Warehouse

One of the more effective and direct solutions our specialists on the roster can provide is off-site cleaning at our SERVPRO facility. With the full measure of powerful recovery tools and products at the disposal of certified cleaning technicians, we can provide a wealth of services to restore contents to their original appearance and function. Some of these include:

• Surface Cleaning
• Drying
• Disinfection
• Deodorization

Managing the contents of a flood-damaged property is rarely as straightforward as homeowners might like. Still, our SERVPRO of Jamaica Plain / Roxbury team strives to choose the efficient recovery methods that suit the situation best. Give us a call now at (617) 466-6909.

Elements of Flood Damage Estimates for Roxbury Homes

5/19/2022 (Permalink)

Flood damage restoration is no easy task. SERVPRO has the manpower and equipment for ever job.

Factors Calculate Roxbury Flood Restoration Costs

One of the biggest concerns for homeowners after flooding and storm damage is who pays for the needed restoration. The answer is rarely straightforward, as there are vastly varying levels of coverage available from insurance providers in the area. We are a preferred insurance work vendor in storm, fire, and water damage scenarios, making us uniquely suited for meeting the criteria for claim approval.

Mitigating Water Damage

Flood damage in Roxbury homes can seem overwhelming initially, as there are often portions under several inches of water and ruined materials. Mitigation is one of the most vital services we offer to customers after a flood. Much of this effort precedes the claims approval process as this is essential to preventing the destruction of the house. This can include:

• Extraction 
• Controlled Demolition 
• Containment 

Relocating Exposed Contents

Personal belongings contribute to the final cost and estimated restoration time for recovery. When an estimation and projected plan of action is put together, data collected from the pre-job inspection is included, like the condition of affected contents. Relocation, on-site cleaning, and off-site restoration and recovery are all services possible by our professionals to protect what matters most.

Needed Drying of the Residence

Another factor that ultimately influences the cost and complexity of restoration after flooding is the need for thorough drying. Even without contamination concerns, flooding can impact hundreds of items and materials in a household. We have to ensure that the appropriate amount of air movers and dehumidifiers get used to finding an efficient balance between evaporation, sublimation, and condensation to dry a house effectively.

After a flood, you want to limit the out-of-pocket expenses to get your property back to its original condition as fast as possible. Our SERVPRO of Jamaica Plain / Roxbury team can help with detailed estimations and projected plans to secure claim approval. Call now at (617) 466-6909.

Helping Jamaica Plain Commercial Structures After Fire Damage

5/4/2022 (Permalink)

SERVPRO provides board-up service to secure your fire damaged Jamaica Plain house or commercial structure.

Structural Emergency Services Benefit Fire Restoration in Jamaica Plain Shop

Emergency services encompass several pressing issues in a fire-damaged property. Commercial facilities often require several steps to shore up the structure and make it safe enough for restoration efforts to begin. Contractors on our crew work quickly to complete several steps such as:

• Demolition
• Temporary solutions
• Repairs

Controlled Demolition

Fire damage in Jamaica Plain shops often requires repairs or reconstruction services. To reach the point where building materials can be safely reinstalled, controlled demolition should happen first. Our contractor license lets us complete this needed demolition and the subsequent repairs and build back to follow.

Tarping

When a roof system has become compromised by fire or related extinguishing efforts, temporary tarping is sufficient to protect the structure until permanent repairs can be administered.

Board Up Services

Multiple types of structural damage can result from the combustion processes and extinguishment. The emergency response team must install temporary coverings for these vulnerable areas to prevent intrusion from animals, insects, precipitation, or opportunistic thieves. Using plywood and reinforcement, we can provide a stable temporary wall or ceiling system to deter secondary damages. These roof coverings can greatly mitigate secondary damages.

Utility Repairs

The movement of fire can directly influence utilities like the water service or electrical conduit running through the property. It is important to focus on restoring these services as fast as possible, as this directly impacts your business. Water services especially can be problematic when harmed as this might introduce a secondary layer of damage to the property until it is rebuilt.

Fast structural repairs and emergency services are a critical offering by our professionals after fire damage impacts shops and businesses throughout the region. As leading restoration professionals, we can help when disasters strike to get your doors back open as soon as possible. Call our SERVPRO of Jamaica Plain / Roxbury team today at (617) 466-6909.

Dehumidifiers Help Dry Flood Damaged Roxbury Homes

4/26/2022 (Permalink)

Rely on SERVPRO's portable and massive dehumidifiers to dry your flood damaged Roxbury home or commercial structure

Flood Damage in Roxbury? Call SERVPRO

One of the most significant obstacles to post-flood restoration and recovery in a household is removing trapped water in materials and moisture in the environment. Dehumidifiers play a substantial role in managing this moisture concern throughout the structure.

How Do Dehumidifiers Work?

The objective of dehumidifiers concerning flood damage for Roxbury properties is the removal of excess moisture that threatens the structure and contents within it. Dampness presents a significant threat to the property, so the placement of dehumidification equipment is essential to manage water in the environment and promote a faster and more complete drying process. Units work by pulling humidity into a chamber, and through the process of refrigeration or absorption, they convert moist air into physical water to discharge from the machine.

Low-Grain Refrigerant Units

These are a popular type of dehumidifier for restoration work as they do not require an excessive amount of power to perform. These work by cooling air to the point of condensation, which is then collected in a tray on the unit for disposal. Multiple refrigerant dehumidifiers can be used simultaneously to achieve greater production of moisture removal in an environment. This method can be especially effective to mitigate flood damaged interiors.

Desiccant Units

Desiccant units rely on absorption to achieve moisture management. The exhaust of these machines infuses the work area with warm, dry air to further promote a faster and more evenly distributed evaporation process. SERVPRO deploys trailer-mounted large desiccant units for Large Loss projects.

Seeking a Balance

It is important to note that conditions throughout the structure work to seek a balance during flood damage restoration and recovery. Several tools to regulate temperature and airflow throughout the impacted spaces to regulate these natural processes to benefit restoration. These include:

• Air movers
• Portable heaters
• Containment equipment

After a flood damaging event, several tools are necessary for effective drying of the space. Water removal is critical to returning normal living conditions to the household. Our SERVPRO of Jamaica Plain / Roxbury team can help with effective mitigation. Give us a call today at (617) 466-6909. 

Flood Damage Restoration in Jamaica Plain Basements

4/18/2022 (Permalink)

Submersible pumps are stocked on our GREEN FLEET to extract flooding from Jamaica Plain basements. SERVPRO--We're Faster To Any Size Disaster.

Jamaica Plain Basements Require Several Extractors to Remove Flood Damage

If the basement area of your home becomes damaged by intruding floodwater, it is vital to have mitigative strategies in place to overcome these threats as they occur. Our fast response to these emergencies allows us to deploy effective extraction units to help.

Truck-Mount Extractors

Flood restoration of Jamaica Plain homes relies on powerful extraction units to remove standing water where it exists. In the lower levels of your household, natural floodwater often requires units strong enough to overcome the elevation necessary for the safe discharge of floodwater away from the property. Truck mount extractors can be used in conjunction with several attachments and extensions, including:

• Squeegee wands
• Light wands
• Deep extraction

Submersible Pumps

Traditional electric submersible pumps are not as widely used in flooded basements because of the likelihood of solids and debris in the standing water. Instead, trash pumps and gas-powered units like these are interchanged. Despite being more powerful than plug-in units, the larger intake and discharge hoses allow easier management of potential debris.

Wet Vacuums

Basements are not always as accessible as restorers might like. To overcome this complicated space, portable extraction units that are lightweight and versatile are often the most widely used in these situations. The wet vacuum is the most helpful of these types of tools in our inventory. Several attachments can be used with these units, and they operate on widely available 110V outlets.

Removing water from the damaged areas is not always a simple and quick part of the restoration process. When sites like the basement become overwhelmed with flood damage, extractors must be capable of removing substantial volumes of water that also likely have solids and debris. Our SERVPRO of Jamaica Plain / Roxbury team has a fleet of vehicles stocked with necessary restoration equipment to help. Call now at (617) 466-6909.

Humidity Impacts Water Restoration of Jamaica Plain Homes

4/13/2022 (Permalink)

SERVPRO uses the latest technology and equipment for every water damage job. Call now for the help you need.

Regulating Humidity Allows for Faster Water Restoration in Jamaica Plain Properties

Multiple drying principles directly impact the restorability of water-damaged homes and businesses. The correlation between temperature and humidity in the environment affects how quickly and easily surface drying and moisture management occurs. Between temperature, humidity, and airflow, the balance of these specific principles is vital to the most efficient management of surface water and trapped moisture.

What is Relative Humidity? 

To calculate the best approach to manage water damage in Jamaica Plain homes and businesses, technicians must calculate and track relative humidity in the property. This measures the correlation to the amount of water in the environment at any time. As temperature increases, the moisture capacity of the atmosphere increases as well. Understanding the current saturation percentage helps with restoration actions such as:

• Structure drying
• Content recovery
• Mold prevention

Can Dehumidifiers Manage This Threat? 

Dehumidifiers are the first and most important defense against increasing relative humidity. Often, desiccant dehumidifiers can drop the moisture threshold below the target percentage for saturation when the units are placed in the right areas and with enough frequency to counteract the production of axial and centrifugal air movers.

Addressing Persistent Moisture Problems

Even with moisture management equipment placed on the property, vulnerabilities in your home’s exterior or a leak that goes unrepaired continually threatens the household. To avoid situations like mold development and structural degradation, we can utilize our general contractor license to complete specific build-back services necessary to return homes to preloss condition after drying and cleaning.

Water damages encompass the largest percentage of service calls for our SERVPRO of Jamaica Plain / Roxbury restoration team. These situations are anticipated and planned for by keeping extraction, drying, and disinfection cleaning products stocked on our service vehicles in the Green Fleet. To make these disasters “Like it never even happened,” give us a call today at (617) 466-6909. 

Expert Fire Damage Cleanup When You Need it in Roxbury

4/13/2022 (Permalink)

SERVPRO has the tools and equipment it takes to get your home back in order after fire damage.

Roxbury Residents Can Call SERVPRO for Fire Damage Restoration 24/7

With something devastating like fallout and debris from a fire in your Roxbury property, why trust anyone but trained professionals? SERVPRO has formulated proven methods and steps that allow our technicians to easily handle fire and smoke remediation. In many instances, a homeowner may think something is a total loss, yet we can salvage it with specialized cleaning and restoration techniques. When you want a trusted, locally owned and operated team handling your house fire cleanup, give us a call so that our customer care team can mobilize a crew to our door within hours! 

Whenever we get a call for fire damage in Roxbury, whether residential or commercial, you can bet that our IICRC-certified fire and smoke restoration technicians (FSRT) follow all the guidelines detailed in our training protocols. We can handle small to large-scale cleanups and have the right techs for the job, including Applied Structural Drying (ASD) professionals and Odor Control Technicians (OCT).

Smoke Remediation and Odor Control for All Fire-related Calls

Our Green Fleet comes packed with the latest tools and technology. When it comes to eliminating pungent smoke odors to keep them from lingering on porous and non-porous materials, we reach for things like:

• Specialized cleaning agents and solutions
• Deodorant pellets
• Thermal foggers/ultra-low volume (ULV) foggers
• Air scrubbers with onboard HEPA filters
• Hydroxyl machines
• Ozone generators – used with caution due to the possible harm to plants, pets, and people

Our team is here for all emergency fire, water, mold, and unique cleaning and restoration projects. When called for fire restoration, we realize that moisture control and water removal are often paramount to pulling out anything left after first responders douse the flames. Everything gets done to restore your property to pre-fire condition, “Like it never even happened.”

Take control of fire damage and get the results you deserve with SERVPRO of Jamaica Plain/Roxbury. You can reach our team any hour of the day or night by dialing (617) 466-6909.

The 4 Things That Often Cause Flooding | SERVPRO® of Jamaica Plain/Roxbury

4/5/2022 (Permalink)

Regardless of the cause of the flooding, SERVPRO of Jamaica Plain/Roxbury has the team to help you recover from any disastrous event.

Natural disasters of any type can be devastating. Whether you are dealing with tornadoes, hurricanes, severe thunderstorms or something else, they can all be quite dangerous. However, most people are surprised to learn that flooding is the most common and the most deadly type of natural disaster within the United States.

There can be a lot of variation in the damage that flooding causes, but the types of flooding and the things that make it occur are often the same—and that is what we will be examining today.

Why So Many Choose SERVPRO of Jamaica Plain/Roxbury

3/22/2022 (Permalink)

Give us a call anytime if you have questions regarding our process - 617-466-6909

Why so many choose SERVPRO

It's more than just the brand recognition, it’s also the qualified personnel, the expertise and dedication to the community that make us the place to call. Below are additional reasons why:  

Qualified

We have the best training in the industry. Each team member is trained in clean up and restoration which can range from bio hazard, fire, mold to water damage. We are IICRC certified (Institute of Inspection Cleaning and Restoration Certificate) for fire and water cleanup and restoration. Our job is to make sure our clients understand the loss and how we will help restore their home or facility. We live up to the motto and we leave each location looking “Like it never even happened.”

Immediate

Our team understands that the best way to limit further damage is to begin the clean up and restore the property as soon as possible. For this reason our team is available 24/7 - day, night, or holiday!  This also helps with keeping costs down. We strive to always answer the first call or respond within a few hours.

Latest Technology

We take pride in the fact that we are able to keep up with some of the advancements technology has to offer. This allows us to restore your property as quickly and efficiently as possible so you can get back to what you were doing preloss.

No Loss Too Big or Too Small

Whether you have multiple locations, or a room that has suffered a loss we can help restore your property.  SERVPRO is a national company and as a result our SERVPRO of Jamaica Plain/Roxbury team has access to the 1,800+ other franchises to handle any scope of loss.  You call us and we will handle the rest!

Future Loss Prevention

With every job we ensure we understand what the cause of the loss was. We do this to ensure the cause of loss is addressed to prevent similar damage from occurring again.

Our Community

We love what we do and the ability to help our community. We know the roads, the neighborhoods, and what makes our towns so special. It is important to us that our town thrives so we are highly motivated to do all we can to make this an even better town to live in.

Help is always here

Whether you have a question or a loss give us a call and we will help 617-466-6909. We serve ALL - businesses, home owners, property managers and tenants in the Jamaica Plain/Roxbury area. ensure that the water is extracted, your property is dried, and mold is addressed if necessary. Third, contact your insurance company to see if you have coverage for the damaged property.

The Silent Business Partner You Didn’t Know You Needed | SERVPRO® of Jamaica Plain/Roxbury

3/17/2022 (Permalink)

SERVPRO of Jamaica Plain/Roxbury are your local commercial restoration experts. Contact us today should you experience any damage.

Owning a business of your own can be a lot of work! We understand that it takes every ounce of dedication to ensure that your company is successful. So, if a major disruption happens, it can truly be devastating as well as chaotic for you personally.

You should know that just because you are alone in running a business doesn’t mean you are alone in dealing with emergencies. You have a partner in SERVPRO of Jamaica Plain/Roxbury. We want to see you succeed, and we will work to get you prepared and back on your feet.

Large loss recovery. Fires, storms and flooding are the top causes of financial losses. This can cause major damages to any business, and even more so if you don’t react quick enough. That’s why we are available ²⁴⁄₇ so that you can count on us any time of the day or night!

Emergency Ready Plan. Your best defense is preparation. Any and every business needs an emergency plan, and we’re here to help you implement one. We will work to create an optimized plan for your company, outlining the specifics of what to do in an emergency and how to do it.

Cleaning of All Kinds. We offer more than simply the general carpet cleaning that you might be thinking of! We also providing specialty cleaning services like biohazard removal. We can find a solution for any kind of mess, because we’ve been in the industry for a long time and we know what to expect.

Restoration Services. Storms bring floodwaters, fires can spark in the kitchen and pipes may burst sometimes! No matter what kind of disaster has taken hold of your business, they will all require cleanup and restoration services of some kind. We can assure you that with SERVPRO of Jamaica Plain / Roxbury we will have your business back to preloss condition in no time.

Industry Specialization. There’s no commercial enterprise that we can’t help! We have trained our technicians on every in and out that accompanies commercial properties. No matter what type of special needs your place may have, we have you covered. We will also do our best to enclose our work area, in hopes of not disrupting your regular business operations.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

What Will Spring Weather Bring? | SERVPRO® of Jamaica Plain/Roxbury

3/4/2022 (Permalink)

Extreme temperature changes can lead to severe weather. SERVPRO of Jamaica Plain/Roxbury is here if you experience any damage.

The United States comes in at a close second as one of the largest countries with only Russia and Canada being larger!

Because our country is so large, that means that seasonal weather can look a lot different depending on where you are. With our nation being so spread out, it can create different weather patterns for certain areas, which in turn creates different weather threats.

As the spring season is drawing near, it means that the cold and warm air masses will collide, causing weather hazards. With the official start of spring on March 20 quickly approaching, let’s take some time to review the weather:

Let’s get started on our first region, the Pacific Northwest. This region will experience heavy rains during the spring months, which can cause flooding or water damage. The higher elevations also might have to worry with flooding, but from melting snow or ice, which clearly can cause problems of its own.

Moving to the Upper Midwest and Northeast regions, these ares are still experiencing winter weather. In fact, this region is likely to still be dealing with snowstorms or blizzards until late spring or early summer. We’re intimately acquainted with this weather pattern! While the arrival of spring might bring a little more warmth, we usually don’t fully warm up until summer.

As we move on to the West Coast, this region is experiencing opposite of what we see here. On the West Coast, they may be faced with excessive heat waves. When temperatures get intensely high and the air remains dry, it puts the area at risk of wildfires and also endangers people.

The middle part of the United States, from Iowa down to Texas, has drier air, but it’s very windy! This region has to prepare for windstorms, derechos and wildfires. Part of the Midwest is also home to what’s known as “Tornado Alley,” where tornadoes are incredibly common.

Last but certainly not least, we have the Southeast region, which can experience severe weather hazards during the spring. Intense thunderstorms and even tornadoes are common in the South this time of year, and states along the coast also have to keep an eye out for early-season hurricanes.

So, as you can see, with the United States being so large and spread out, weather patterns can look extremely different. That’s why you must always stay prepared and aware about what is going on in your area!

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

Its Never Too Late To Prepare Your Business For Winter

2/22/2022 (Permalink)

Keep your building and equipment warm to avoid freezing. If you ever need us give us a call!

Get Cold Weather and Freeze Alert

Keep your heating systems operating

Keep your building and equipment warm. Heating systems are the lifeline of your business during cold conditions. If they fail, disaster could strike.

Immediate action required:

• All piping must be insulated. Install new and replace damaged insulation and don’t forget to examine your sprinkler system.
• Inspect all outside dampers for proper operation.
• Clear and protect all outside vents from ice and snow accumulation.
• Heat requires power. If generators are unavailable, make arrangements to obtain an electrical portable heating during outages.

Safeguard business equipment during power outages

Voltage surge protection is necessary at all times – especially during cold, freezing conditions. Severe weather can cause power loss and downed wires, disrupting your business’ power supply. When electricity is restored, the sudden surge of power can literally destroy the modem, high-tech equipment

Your business relies on.

Immediate action required:

• Unplug it. Anticipate voltage surges during severe weather. The best solution is equipment isolation – turn it off and unplug it. If you need to keep equipment running, installing surge protectors can provide protection.
• Inspect building. Close all windows, doors and outside dampers. Schedule regular building checks during storms and cold weather. Arrange for snow and ice removal, including the roof.
• Who’s responsible? Ensure accountability by designating personal responsibility for loss prevention. Business and building owners must work together with facilities and maintenance people.
• Provide emergency telephone numbers. Collect and distribute a list of emergency phone numbers and contacts, such as snow removal, heating system Repair Company, utility company, and the weather bureau.
• Anticipate flooding. Severe and cold weather can cause flooding. Move susceptible equipment or stock to an alternate location, where water cannot reach it.
• Always have cold-weather gear on hand. – Have plenty of gloves, hats, emergency blankets and flashlights available.

If you have water or fire issues, please call SERVPRO of Jamaica Plain/Roxbury (617) 466-6909

Fire in the Workplace

2/22/2022 (Permalink)

Protect your business from potential fire

Electrical Fires

Over 25% of all fires are linked to a malfunction of either a piece of electrical equipment, wiring, or both. Electricity is a common source of ignition for major fires. One way to avoid problems with electrical fires is to establish an electrical safety program.

All employees should be thoroughly familiar with the safety procedures for their particular jobs. To maximize his or her own safety, an employee should always use tools and equipment properly. Extension cords must be inspected before use, and those found questionable, removed from service and properly tagged. Damage or inadequate maintenance can cause equipment to deteriorate, resulting in unsafe conditions.

Flammable and Combustible Materials

There are thousands of chemicals in use in the modern American workplace. One of the most prevalent dangers of these chemicals is their flammability or combustibility. Improper handling of flammable materials brings a great risk of fire. When a flammable liquid is spilled, vapors begin to form immediately. It is the vapors that will ignite, and which pose the greater danger.

Flammable liquid spill cleanup should begin immediately. Vapors will continue to build until the liquid is removed, and they can be ignited by a variety of sources in the average workplace. The best way to avoid fire caused by these materials is to follow all OSHA guidelines when dealing with flammables.

Human Error

The most common reason for a sprinkler system failure is human error. Often times the water supply was turned off at the time of the fire. The success of fire prevention strategies depends primarily on pre-planning, preparation, equipment quality, and the readiness of personnel. Employees and loss prevention practitioners must be knowledgeable about the proper use of extinguishers. If the wrong extinguisher is used, a fire may become more serious.

General Negligence

Negligence is another common cause of fire in the workplace. It’s slightly different from fires caused by human error. Negligence occurs when an employee does not follow established procedures and knowingly undertakes an activity that is a potential fire hazard.

Fire caused by negligence can be the result of:

• Hot surfaces too close to heating equipment
• Open flame that’s not properly located or protected
• Not following smoking restrictions or careless disposal of butts, ashes, and matches

Good common sense, self awareness, and close adherence to policy are a great way to avoid fires caused by general negligence. Posting fire safety signs in common areas is another way to keep fire safety at top of mind.

 Arson

The premise behind arson prevention, like other prevention programs, is to address the opportunity to commit the crime. Arsonists, like other criminals, typically prefer to start fires in locations that are secluded or hidden. Prevention programs often suggest improving the surveillance in these areas by lighting the area, removing visual obstructions to natural observation, and moving the targets such as dumpsters.

If your company, please call SERVPRO of Jamaica Plain/Roxbury (617) 466-6909 to assist you with the cleanup.

Rodents - They Are Bad For Business

2/21/2022 (Permalink)

Don't let rodents turn your customers away.

Did you know that an office or warehouse can be like a giant playground for mice and friends? Your office makes for excellent shelter for mice, its keeps them warm in cold weather and protects them from animals that are larger.  To make matters worse, all the food that is left behind in an office and warehouse can lead to an all-you-can-eat buffet for these little critters.

Once there is one mouse, then becomes multiple...  Mice and rats can do more damage to your office than meets the eye.  

First, spread disease!

• Mice may be small animals but they can carry big diseases. 

Second, droppings.

• Mice and rats can spread diseases through their droppings. Mice have no shame and will go anywhere they please, including your keyboard and phone. That would not be a pleasant way to start a Monday morning.  

Third, urine.  

• Mice also like to urinate everywhere, especially in a new place. It lets them keep track of the places they’ve been and is a way of leaving messages behind for their friends.

Fourth, chew cables.

• Imagine coming into work one day and your computer does not turn on? Then imagine realizing that a mouse or rat had chewed through the cord to your computer…bummer.

Fifth, start fires.

• Mice chewing on wires in your office can lead to the potential to start fires.  By chewing wires under your desk, the mice leave the rubber casing open, which can lead to them short circuiting and catching alight.  Exposed wires are more prone to become in contact with water and as we all know water and electricity do not mix very well.

At the first sight of any of these things happening, make sure you call SERVPRO of Jamaica Plain/Roxbury (617-466- 6909) to make sure your business is cleaned and properly disinfected.

Frozen Pipes Thaw and Cause Damage!

2/20/2022 (Permalink)

As always call us when you need us!

Blizzards and freezing rain are a pain not only for commuting but also for your property. Winter storms and freezing rain can cause ice dams here in Boston, MA and surrounding areas of New England.

Water dams can trap water and freeze pipes. The frozen water causes expansion which is common to burst or leak once the ice melts causing damage throughout your home or business. You should also be aware that mold can grow after frozen water is melted and mixed with humidity.

Mold is a living organism that spread pores throughout the area causing more damage. Mold can cause health effects. The best thing you can do for your home or business is to constantly monitor your property before and after a storm. If you discover damage you need to act fast to prevent further damage. Having emergency contacts (ie. roofer, emergency clean up, GE) is recommended so you can get the issue resolved as soon as possible.  

Check out our emergency ready plan if you are looking for a place to store emergency information (click here)

Give SERVPRO of Jamaica Plain/Roxbury if you experience water damage after a storm 617-903-5055

What SERVPRO Means by “Full Service” | SERVPRO® of Jamaica Plain/Roxbury

2/15/2022 (Permalink)

When you need cleanup and recovery of any kind, you can trust SERVPRO of Jamaica Plain/Roxbury to get the job done.

If you drive by a neighbor’s home and see carpets on the side of the house along with a green SERVPRO truck sitting in the driveway, it’s safe to assume that they had some kind of disaster happen to them.

We are well-known as being a cleaning company, but what we want people to understand is that we are actually a full-service company! So if you need cleaning, restoration or even reconstruction, you can rest assured that we will see you through all of it.

Let’s take a deeper look into what SERVPRO provides for home and business owners:

Water damage recovery. If you suffer from some type of water damage, you can bet that we will be there to help in no time. Water damage requires a quick cleanup, and we are available ²⁴⁄₇ so that we can provide that for you.

Fire damage recovery. There is a fire reported every 23 seconds here in the United States. As we’ve seen for ourselves, fires can do a lot of damage to a home or business, but that’s why we know to bring in big help!

Mold removal. Mold damage can creep up on you in no time, and sometimes without you even noticing! It can threaten the structure of your home, and it spreads quickly. That’s why you should leave that cleanup to the professionals.

Storm recovery. Whether you’ve been hit by a tornado or high winds, the damage weather can do to a home or business can be quite catastrophic! We are here and ready to help restore or even reconstruct your home or business following storm damage.

Commercial needs. While we are best known for residential services, we provide the same services (plus a few more) to business owners, too. We work to give your business a shiny look so that your customers and employees see that you care about them.

General cleaning. Sometimes, life can be hectic, and general cleaning can be difficult to keep up with. That’s why we provide these services, along with carpet, curtain and upholstery cleaning.

Specialty cleaning. Businesses sometimes need specialized services for things like biohazard cleanup or document restoration. No matter what it is, we know that if it can get dirty, we can get it clean.

Construction. There are times that a home or business is past the restoration process, and the only option left is reconstruction. And while we understand that is stressful, we will provide you with services to help you get through it, and make your home or business look just as good as before.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

Don't Let a Flood Put You Out of Business

2/15/2022 (Permalink)

Protect your business from flooding

Flooding and water damage events at City of Boston commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. If you are a property of facilities manager in Jamaica Plain or Roxbury and you have questions regarding our services, please call (617) 466-6909

Severe Weather and Flash Floods

2/15/2022 (Permalink)

Be Cautious during severe weather!

While many weather events get a bad reputation as being dangerous or deadly, many people do not consider flooding to be included in this list. Many people are surprised to find that flooding is second only to heat deaths in total weather-related fatalities in the United States, and flash floods are especially dangerous.

One of the reasons why flash floods can be so deadly is because they come about suddenly, and even areas not prone to flooding can be impacted. Even a small drainage pond or blocked sewer system can lead to a dangerous flash flood if enough rain falls, which is why knowing the facts about safety is key.

How Are Flash Floods Defined?

While regular floods occur slowly, flash floods start within six hours of extreme rain after a storm or other severe weather, and often occur in as little as three hours. Additionally, they are rarely found in known floodplains and instead are frequently occurring in urban areas and other parts of towns that are not used to floods occurring traditionally.

What Are the Levels of Warning Present for Flash Flooding?

Because flash floods happen so quickly, it is important to tune into your local weather broadcast during storms and severe weather so you can always be alerted to their possibility. If there is a flash flood watch issued, that means that it is a possibility that a flash flood might occur and you should be sure you are ready to evacuate. For a flash flood warning, flooding is more imminent and everyone should move to higher ground. If an emergency is issued, that means to move immediately as there are life-threatening flood issues taking place.

How Can I Increase My Safety During a Flash Flood?

Being safe is so important during any storm or severe weather event, especially when flash floods become a possibility. These are some of the best rules to keep in mind to make sure you and your family are always as safe as possible:

• When storms involve heavy rain, stay inside and away from low-lying parts of properties.
• Always have an evacuation plan for floods and be sure your family is aware of it.
• Avoid trying to cross floodwater, whether in a vehicle or on foot.
• Avoid touching floodwater or allowing children to play near it, as it can be heavily contaminated.
• Always turn around if there is water on your intended route of travel.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour 617-466-6909 to learn more about our services or to report damage to your property.

What Happens Next After Water Damage | SERVPRO® of Jamaica Plain/Roxbury

2/14/2022 (Permalink)

When water damage strikes, make the call to SERVPRO of Jamaica Plain/Roxbury for A-to-Z cleanup and restoration.

Each day, there are 14,000 Americans who have the unfortunate experience of water damage. That’s a lot of people in a day’s time, but when you have people like SERVPRO on your side, you can stay calm if disaster strikes.

When you call your local SERVPRO team following water damage, this is what you can expect:

Emergency Contact. When you reach out to our team, we’ll ask a handful of questions to get a good understanding of the emergency and damage. Then we’ll schedule an appointment to visit your house and assess the damage in person.

Water Damage Inspection and Assessment. When our technicians arrive on site, they immediately get to the main water source to shut it off, if the leak or source of damage hasn’t curtailed. They will inspect the inside and outside of your home and note any hazards along the way.

Water Removal. This stage is about saying goodbye to standing water. The longer that water lingers, the more damage occurs. We’ll use powerful pumps and extraction tools to rid your home of hundreds and even thousands of gallons of water, which speeds up the drying process.

Damaged Material Removal. We will hopefully be able to restore many of the items in your house, but some items will be rendered unusable after water damage. We’ll quickly remove those items to free up space and air for other items to dry out.

Cleaning, Sanitizing and Deodorizing. Water can and will be absorbed by many things in your home, leaving behind odors and toxins. That’s why we use some of the most up-to-date cleaning agents that will not only clean your property, but also help sanitize and deodorize your home.

Drying. While to the naked eye it may seem that your home is dry, the reality is it’s probably not. We have specialized equipment to help monitor the moisture levels in your home. If excess moisture is still present, we’ll use tools to restore a normal moisture balance and limit mold growth.

Monitoring. Even though it’s a waiting game at this point, we never lose communication with you. We will call and also stop by regularly to confirm that everything is going according to plan.

Repairs and Construction. Now that your home is dried out, you can begin to see a light at the end of the tunnel. Repair of physical damage is up next. We can do any minor or major repair needed in order to get your home back in good working order.

If water damage impacts your property, call SERVPRO for complete cleanup and restoration. We’ll make sure your property is back to normal and “Like it never even happened.”

The Fire Tetrahedron & Why It’s Important | SERVPRO® of Jamaica Plain/Roxbury

1/17/2022 (Permalink)

If your home or business has any damage, SERVPRO of Jamaica Plain/Roxbury is ready around the clock to help you recover.

You might have read that title and wondered why on earth we’re talking about a geometric term, the tetrahedron.

Well, we’re not actually talking about geometry in today’s blog. We are actually going to discuss the fire tetrahedron.

If you think back on your childhood education, you may remember that a tetrahedron is a four-faced shape. That’s the connection, because there are essentially four “faces” to fire, or four things it can’t live without.

Put a Plan Together for Winter Storms and Extreme Weather | SERVPRO® Jamaica Plain/Roxbury

11/22/2021 (Permalink)

If winter weather should bring damage to your home or business, contact SERVPRO of Jamaica Plain/Roxbury for fast, restorative solutions.

The latter part of the year is busy. Thanksgiving and Christmas holidays are approaching, and you may simply look forward to the new year and a fresh start!

The one thing we want to remind you of is the importance of safety during potentially hazardous winter weather. Jamaica Plain and Roxbury have cold winters with abundant snow. It’s best to be prepared before the weather arrives.

Let’s take a look at a few items you need to keep in mind as winter storms are on the horizon.

Prepare Your Business For Fire Damage

11/17/2021 (Permalink)

Let us help you in the unfortunate event you experience fire damage.

If you own a business, it is important that you are honest about potential risks from every source—including from emergencies and natural disasters. With the possibility of commercial fires and the data behind how costly they can be, preparing for these is key to the longevity of your operations.

There are many ways to get started in fire safety planning, but we always recommend originating from a safety standpoint. Teaching your employees how to perform a fire evacuation is a key element to keeping everyone safe in case the fire alarm were to sound for real.

Teaching Your Employees How to Perform a Fire Evacuation

Consult with your local fire officials. With the internet, you have so many research options at your fingertips surrounding commercial fire safety, but do not forget about your local options as well. You can generally have your local fire officials come and provide you with personalized advice for planning your evacuation routes and boosting your fire safety.

Communicate and mark fire evacuation routes. After you have decided what evacuation routes suit your needs, be sure they are labeled clearly and your staff is aware of the upcoming drill. Keeping everyone looped in will create more transparency and be sure every one of your staff members are prepared when the drill begins.

Have fire drills frequently. Though taking time out of your day for a fire drill is not ideal, generally doing them once every few months is sufficient enough for everyone’s safety. Keep them on the schedule regularly enough so that everyone can remember the protocols, but not so often that they become mundane.

Run different fire scenarios. There are many ways fires start and spread throughout an office space, so your drills should reflect this to better prepare everyone for a real fire. Have your mock fire block different exit routes so your employees can see what it is like to alter their course with little notice just like they may have to if the fire alarm sounds for real.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—call us today 617-699-6909.

When Disaster Strikes, Choose SERVPRO | SERVPRO® of Jamaica Plain/Roxbury

11/16/2021 (Permalink)

When you are dealing with any damage, immediate action is crucial. SERVPRO of Jamaica Plain/Roxbury is your local restoration expert.

Homeowners, business owners and property managers, it’s your job to make sure operations run smoothly. Keeping morale high and the family happy is a priority.

When something like a disaster strikes, the status quo is upset! All of those responsibilities take a back seat, and you now have a new focus. You may have never managed a crisis before—and that’s why we’re here.

Managing and handling a crisis is our job, not yours! Let us handle the pressure, we do it for a living.

When life tries to get a fast one by you, trust SERVPRO to take over and get you back to normal.

Equipped, Qualified & Ready

Our job is to be ready when needed. When you call, we’ll be on the way in a moment’s notice. We understand there is no time to spare when fire damage, flooding or a natural disaster is at hand.

When a crisis happens, we’re queued up and ready to go.

Being Faster to Any Disaster Is What We Do

When a disaster hits, we understand that we need to drop everything and come running. After all, in a disaster situation, every second counts.

For every minute that passes, mold can grow, and you can have more smoke or water damage. A fast response is critical, and with a local office right here nearby, you’ll be the beneficiary of a local company with national resources.

We Know the Best Disaster Recovery Techniques

Disasters don’t care where or when they strike, and homes and businesses can suffer accidental or natural damage.

We have custom plans for many situations, and we’re prepared to get your home or business back to normal ASAP!

Our Expertly Trained Techs Restore Your Property "Like it never even happened."

We’re not a “here today and gone tomorrow” type of operation. SERVPRO is an expert in the recovery and restoration business because we care about your satisfaction enough to ensure your property is restored to its original condition.

We are committed to ensuring your restoration is exceptional from start to finish.

We Modify Our Approach When New Disasters Arise

Because of the COVID-19 pandemic, illness prevention is high on the priority list. With that in mind, we now offer sanitization and disinfecting services that go beyond normal office cleaning.

If you want your customers to feel safe and welcome, we can give you that ultra-clean space and ease the worries of your customers and employees at the same time.

Fires burn, storms rage, pipes leak—it happens. Your local SERVPRO is ready to take on the challenge so you can get back to life.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of Jamaica Plain/Roxbury 617-466-6909

Where to Look for Water Leaks in Your Home | SERVPRO® of Jamaica Plain/Roxbury

11/15/2021 (Permalink)

A water leak can turn into a big problem. Contact the SERVPRO of Allston, Brighton & Brookline team if you are dealing with any water damage.

Water damage isn’t something anyone really wants to deal with. However, we never really get notice that a disaster is about to happen. Water is always looking for somewhere to go, and it seeks the path of least resistance.

Understanding your home water system can go a long way to preventing water damage. Practice preventive maintenance with an emphasis on the most common sources for water damage:

Toilet leaks. Whether it’s a broken wax seal or a clogged toilet, these have to be repaired quickly before more damage results. The tank has many moving parts, and these can wear out over time. Proper fixture maintenance in the bathroom can save you time and aggravation in the future.

Ice maker supply line. Ice maker supply lines are common sources of water leaks. If the line is damaged, replace it. If it’s loose, secure it.

Foundation cracks. Foundation cracks are serious and should be repaired by a professional. They can allow water to seep into the basement, and if your basement is finished living space, the damage can add up quickly.

Poor ventilation. Proper attic ventilation is important because it removes moisture from the attic that could condensate, drip and cause mold growth.

Roots in drain lines. Older homes have more problems with roots in the drain lines due to the types of materials that were used in construction. Septic systems utilize field lines, and they tend to attract tree roots due to the moisture in the ground.

Common drain issues. Homeowners face many issues with drain systems, including slow drains, recurring clogs, a foul odor or flooding from a backup.

Staying current on your home maintenance is the best way to avoid a potential catastrophe!

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

The Leading Causes of House Fires & How to Prevent Them | SERVPRO® of Jamaica Plain/Roxbury

11/13/2021 (Permalink)

Regardless of the cause, SERVPRO of Jamaica Plain/Roxbury are here for you if your home is affected by fire.

No homeowner wants to face a home fire. Fires cause devastation and spread unpredictably. It’s best to be prepared and have a plan in the event a fire occurs.

But despite all the technological advancements and advocacy campaigns, home fires still account for a quarter of all reported home fires.

Prevention is the key, so let’s look at the top causes of these house fires and see if we can get that number down by learning how to prevent them:

Cooking. This is the leading cause of home fires, by far! Almost half of all house fires start in the kitchen, and the main reason is unattended cooking. Want to reduce your chance of a home fire? Don’t leave the kitchen while you’re cooking.

Heating equipment. Nationally, 14% of all home fires are started by heating equipment. It’s a combination of things that cause this, including equipment malfunctions and accidents, but the biggest culprit is space heaters and having flammable items too close.

Electrical fires. These fires are generally caused by higher electrical demand in the home due to the increased amount of electronics. Add to that faulty or overloaded circuits in older homes, and these are the factors that contribute to electrical fires at home. Using ungrounded plugs or even placing high-wattage bulbs into low-wattage sockets can also start these fires.

Intentional fires. Arson is still an issue as well. Over 28,000 home fires are intentionally set each year. We use the word intentional because the fire was started with the purpose of burning the structure instead of an accident causing the fire.

Smoking materials. Way too many people still smoke and fall asleep. While smoking materials account for only 5% of all house fires, they are the leading cause of civilian fire deaths. These often start because cigarettes are left burning as people fall asleep and that makes the victim more susceptible.

Regardless of the cause, SERVPRO is here for you if your home is affected by fire. Contact your local team today to see how we can help.

Here’s How to Find a Restoration Provider You Can Trust | SERVPRO® of Jamaica Plain/Roxbury

11/8/2021 (Permalink)

You can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line, SERVPRO of Jamaica Plain/Roxbury

When an emergency strikes, it causes chaos. It doesn’t make any difference how the disaster occurred, all that matters is you find a local reputable restoration company that can restore your property to pre-disaster condition.

When that time comes, you’re going to be in a situation where you have to make a decision quickly, as you decide what company is going to get your business and handle your restoration.

Keep these points in mind when evaluating a partnership with a restoration company:

Are They Legit?

Keep in mind that not everyone who shows up after a disaster has the best of intentions. Unfortunately, major storms and disaster situations bring scammers to your area who try to rip you off for money when you’re most at risk, deliver nothing and then disappear.

We have been part of the national landscape for over 50 years. You don’t get that kind of longevity without satisfied customers.

National brands like the PGA Tour trust us with their disaster needs. We provide high-quality service to maintain their affiliated facilities.

Can They Act Fast?

When disaster strikes, there’s no time to waste. You have got to reach someone right away so resources can be mobilized and your restoration can begin. Even a small delay can lead to more damage and costs.

That’s why we’re on call 24 hours a day to respond to your emergency situation.

Does They Have Access to National Resources?

SERVPRO of Jamaica Plain/Roxbury is locally owned and operated, which means there’s always a team right here in Cambridge ready to act. But if major storms come and a surge of activity is at hand, your local franchise is supported by the full, coast-to-coast network of SERVPRO franchises.

This means when trouble hits, we’ll be sending in a surge of help and powerful tools to make sure every local homeowner in need gets the service and attention they deserve.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

With Fall Weather Comes New Fire Dangers | SERVPRO® of Jamaica Plain/Roxbury

11/8/2021 (Permalink)

Be mindful about fall fire safety. Always remember that SERVPRO of Hyde Park/Roxbury is the trusted leader in the restoration industry.

One nice aspect of living in Boston is that we get to experience all four seasons. And fall is quickly approaching! The official start of the season is Sept. 22 this year.

Fall is a favorite season for campers, leaf-peepers and of course trick-or-treaters. There are lots of fun activities to do during autumn.

But along with the fun comes a few potential fire hazards. So grab a pumpkin spice latte, and let’s look over fire safety tips for the season.

Campfires and Fire Pits

This is the season for campfires and fire pits. But when you’re indulging, be sure to do so safely.

Knowing where and how to build a campfire is as important as knowing how to put it out. Start small with twigs and tinder and then ad larger stick and wood.

Use an extended lighter to start the fire if you have one. If not, consider buying one. Accelerants like kerosene or lighter fluid should be avoided.

Build your fire away from structures and other flammable items. And finally, extinguish your fire completely before leaving your campfire or fire pit.

Slowly douse it with a bucket of water to make sure no embers remain. A slight breeze can restart an ember and possibly cause a fire.

Fall Burning of Yard Debris

This time of year, yards are becoming full of dried leaves and many people like to burn leaves as a method of disposal. Make sure you check with your local Fire Department to obtain a burn permit prior to burning.

Never burn household trash or debris can that can have adverse effects like explosions or the release of toxic fumes.

Safety With Space Heaters

Portable space heaters are one of the most frequent causes of home fires in fall and winter. Following the proper safety precautions with space heaters is important for life and property safety.

Always keep your heater away from flammable objects. Make sure your heater has an automatic shutoff in case the heater turns over or overheats.

Plug any space heater directly into the outlet and avoid extension cords if possible.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Cleaning and Restoration Solutions for Businesses | SERVPRO® of Jamaica Plain/Roxbury

11/8/2021 (Permalink)

Are you ready to have the cleanest business in town? Contact SERVPRO of Jamaica Plain/Roxbury for all your cleaning needs.

SERVPRO of Jamaica Plain/Roxbury has been providing disaster recovery services for our residents for many years. Did you know we also provide restoration from storm damage, fire damage, flood damage and mold remediation for business owners?

That’s right! Besides providing these services for homeowners, we also provide them to commercial enterprises. And the services don’t end there—we also provide commercial cleans.

Many commercial businesses usually have a higher level of cleaning requirements because customers and suppliers use their facilities as well as their employees. Knowing your business has been cleaned at the highest level can give you peace of mind knowing you have provided a clean and sanitized work environment for all that use it.

SERVPRO Custom Business Solutions

Satisfying your customers is your business—ours is making your business sparkle for them. We provide professional cleaning and sanitization services for all types of businesses:

Community grocers, as well as national chain stores, strip malls and other business locations. Facility cleanliness is our mission, whether you’re the mom-and-pop store on the corner or a mega-chain big-box retailer. We provide a superior level of cleanliness to all clients.

Academic institutions including preschool through universities and everything in between. Faculty and student cleaning is inadequate, according to a recent study. It appears that only half of the bacteria is cleared from desks. The number get even worse if items aren’t cleaned daily.

Any healthcare facility, including hospitals, assisted living centers and even hospice centers. Cleanliness in these institutions is critical and must be done properly and often. We can make sure your medical facilities are cleaned above CDC standards.

Bowling alleys, night clubs, recreational facilities and other entertainment venues. Recreational facilities require a high level of cleaning due to the number of people that utilize these facilities. We can make your venue sparkle.

Food service facilities, warehouses and manufacturing facilities. Cleanliness in these facilities is crucial for the safety of their customers. Let us handle the cleaning so you can focus on the food.

Office buildings to high rises, commercial complexes to property management companies. SERVPRO of Buffalo/Tonawanda provides the best environmental care and sanitation service for their clients.

Did you know workplaces lose an outrageous $260 billion per year due to the lost productivity that comes from sick days and lost productivity? Let SERVPRO help you turn the tide of workplace germs and ensure a healthy, clean environment for your teams and customers.

When you’re ready to have the cleanest business in town, we’re ready to help. Contact your local SERVPRO to get the pros working on the cleaning so you can work on the work.

SERVPRO - Trust the Process

11/8/2021 (Permalink)

Trust SERVPRO during your time of need

SERVPRO of Jamaica Plain/Roxbury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today -(617) 466-6909

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jamaica Plain/Roxbury has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect: When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

We Are Here to Help You!

9/7/2021 (Permalink)

24/7 365

Here at SERVPRO of Jamaica Plain/Roxbury our technicians are not only IICRC certified but they are also very knowledgeable in construction work. Most of our technicians have more than 20 years of construction experience. If your home or business experiences a major loss you can count on our team to not only clean and remediate but you can also count on us if you need reconstruction.

We pride ourselves in being able to meet all of our customers’ needs. We understand that at a time of loss the last thing you want to worry about is vetting another reliable contractor to help get your property back pre loss conditions. You can be rest assured that with SERVPRO of Jamaica Plain/Roxbury you will receive quality work every time. We always seek customer satisfaction prior to installation, midway, then at completion.

Finally, all completed work is then reviewed by our project manager to further ensure quality. Our office will also place a courtesy call to ensure you were satisfied with the quality of work received from us. Customer service is very important to us, in the rare occasion you are dissatisfied with a job we did do not hesitate to give us a call and we can fix it.

We do every job to the highest standard so you are comfortable referring us to your family members or closest friends.

If you have a job you need our assistance call us today 617-466-6909

Trust the Process

9/7/2021 (Permalink)

We can work with your insurance company to make the process as seamless as possible

If you have suffered a disaster at your home or business the last thing you want is more things to worry about. For this reason our team ensures they make the claim process as stress free as possible. SERVPRO of Jamaica Plain/Roxbury will help the damage look “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

• create thorough visual and written documentation of the damage to your home or business
• document the condition of each item we remove for cleaning or storage
• work directly with your insurer, communicating with you at all times
• handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their clients because working with us makes their jobs easier.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call SERVPRO of Jamaica Plain/Roxbury 617-466-6909 we are available 24/7.

Heavy Rain And Its Effects

9/6/2021 (Permalink)

Flash flood can be an issue. Be sure you are prepared in the event of heavy rain.

The heavy rains that occurred in the Boston area caused not only flooding but also many sewage back- ups. The town & cities sewage system gets overwhelmed causing the sewage to flow into basements through toilets and sinks. When a storm drain suffers a partial or complete blockage, rain water gets trapped in the pipes and must go somewhere. Unfortunately, the only exit point is the pipe servicing your home that connects to the sewer line. With nowhere left to go it goes up through your pipe, pushing whatever refuse and filth it’s carrying into your basement and other areas of your home. Contact your local plumber to install a backwater valve to prevent this from happening to you! If your basement gets flooded or has sewage issues, please call SERVPRO of Jamaica Plain/Roxbury (617) 466-6909 to assist you.

Did you know that SERVPRO of Jamaica Plain/Roxbury also helps Commercial and Industrial customers?

Be Aware of Storms | SERVPRO® of Jamaica Plain/Roxbury

9/6/2021 (Permalink)

If storms cause damage to your home or business, SERVPRO of Jamaica Plain/Roxbury is on the line, ready to make things right.

Summer is here! It brings warmer temperatures and longer days. Vacations that had been delayed are now being taken, and with all of this sunshine it’s a great time to get to the pool or the beach. However, watch out for those summertime thunderstorms.

If you think there are more thunderstorms in the summer, you would be correct. Conditions are ripe in the summer for thunderstorm formation.

All you need is moisture and warm air. We get moisture from the Atlantic and, well, the summer provides the warm air.

Stay Alert

Storms may be more common in summer but that doesn’t mean you shouldn’t take them less seriously. Storm alerts are issued for a reason so take notice.

Consider canceling or postponing outdoor events if bad weather is in the forecast.

Local meteorologists try to provide the most accurate forecasts possible. Get yourself an NOAA Weather radio if you think a power outage could happen.

Plan to stay home and off the roads if storms are in the forecast.

Consider tree maintenance to remove dead or low hanging limbs that could be susceptible to strong winds. Also, store outdoor lawn furniture in a secure location.

Unfortunately, with all of these precautions, people still die each year from storm-related weather. Don’t take storms for granted.

Be Safe As Summer Thunderstorms Pass Through

If lightning accompanies the rain, stay indoors for at least 30 minutes after the last thunder you hear. Lightning can strike 10 miles away from the storm.

Stay away from windows, and don’t shower or bathe during a thunderstorm. Consider unplugging sensitive electronics.

Make sure you have an emergency kit prepared, and know the evacuation route for your area.

If flooding materializes, stay on high ground and avoid flood water if possible.

Don’t attempt to drive or walk through moving water, as it can easily knock a person off their feet. Flood waters can also conceal hidden road damage, and that could be catastrophic for you and people in your car.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

When Disaster Strikes, Choose SERVPRO | SERVPRO® of Jamaica Plain/Roxbury

9/1/2021 (Permalink)

When you are dealing with any damage, immediate action is crucial. SERVPRO of Jamaica Plain/Roxbury is your local restoration expert.

Homeowners, business owners and property managers, it’s your job to make sure operations run smoothly. Keeping morale high and the family happy is a priority.

When something like a disaster strikes, the status quo is upset! All of those responsibilities take a back seat, and you now have a new focus. You may have never managed a crisis before—and that’s why we’re here.

Managing and handling a crisis is our job, not yours! Let us handle the pressure, we do it for a living.

When life tries to get a fast one by you, trust SERVPRO to take over and get you back to normal.

Equipped, Qualified & Ready

Our job is to be ready when needed. When you call, we’ll be on the way in a moment’s notice. We understand there is no time to spare when fire damage, flooding or a natural disaster is at hand.

When a crisis happens, we’re queued up and ready to go.

Being Faster to Any Disaster Is What We Do

When a disaster hits, we understand that we need to drop everything and come running. After all, in a disaster situation, every second counts.

For every minute that passes, mold can grow, and you can have more smoke or water damage. A fast response is critical, and with a local office right here nearby, you’ll be the beneficiary of a local company with national resources.

We Know the Best Disaster Recovery Techniques

Disasters don’t care where or when they strike, and homes and businesses can suffer accidental or natural damage.

We have custom plans for many situations, and we’re prepared to get your home or business back to normal ASAP!

Our Expertly Trained Techs Restore Your Property "Like it never even happened."

We’re not a “here today and gone tomorrow” type of operation. SERVPRO is an expert in the recovery and restoration business because we care about your satisfaction enough to ensure your property is restored to its original condition.

We are committed to ensuring your restoration is exceptional from start to finish.

We Modify Our Approach When New Disasters Arise

Because of the COVID-19 pandemic, illness prevention is high on the priority list. With that in mind, we now offer sanitization and disinfecting services that go beyond normal office cleaning.

If you want your customers to feel safe and welcome, we can give you that ultra-clean space and ease the worries of your customers and employees at the same time.

Fires burn, storms rage, pipes leak—it happens. Your local SERVPRO is ready to take on the challenge so you can get back to life.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO.

Precautions to Take to Keep Your Home Safe From Wildfires

9/1/2021 (Permalink)

If your home is damaged by fire or any other reason, SERVPRO of Jamaica Plain/Roxbury is ready and able to repair any damage.

While flooding is a major concern in the greater Boston area, there is also a risk of wildfire. While the risk may be lower in Massachusetts than in other parts of the country, it is still a risk, and wildfires by their very nature can cause great damage.

There are a number of steps you can take in advance to minimize the risk of a wildfire affecting your home and property. First and foremost, it’s important to simply be more careful when it comes to fire hazards.

But defensible space is another important protocol you can implement.

Create a Barrier of Protection Around Your Home

Creating a fire break around your home is recommended by most communities and its law in a few states. State and federal agencies have coined the term “defensible space.”

This essentially creates a buffer zone around your house that removes most, if not all, of the fuel available for a wildfire. Things like dead trees, broken-off tree limbs and gutters full of debris are all examples of the fuel that makes wildfires extra dangerous around a home.

Defensible space involves removing combustibles and incorporating nonflammable elements in landscaping, which creates a barrier around your home from the flames, embers or even heat from a wildfire. This is the best way to slow down or stop a wildfire.

States like California require defensible space by law and all homeowners must comply. In Massachusetts, it’s simply recommended.

The Rising Number of Wildfires

While California is a hot spot for wildfires, they happen in other parts of the country as well. Last year, we experienced over 59,000 wildfires.

Of the 59,000 wildfires, over 10,000 occurred in California! That still leaves each state in the union an average of 1,000 wildfires per month. Here in Massachusetts, we had 1,189 wildfires in 2020.

Creating defensible space is something tangible we can do in advance a wildfire, so it’s a great place to begin when it comes to protecting your home.

If your home is damaged by fire of any sort, wild or not, SERVPRO is ready and able to repair the damage caused. Get in touch today to get the pros on your team.

Natural Disasters Happen - Be Prepared

8/12/2021 (Permalink)

Be prepared for stormy weather

When natural disasters occur most times we have little time to prepare. A common natural disaster that not only affects coastal property is a flood. Flooding is a temporary overflow of water onto land that is normally dry. Floods are the most common natural disaster in the United States.

A flood can be a result from rain, snow, coastal storms, storm surges, and overflows of dams and other water systems. They can develop slowly or quickly – Flash floods can come with no warning. When there is a flash flood there is typically no warning or very little time between when the warning is given and the onset of the flood. Floods have been known to cause electrical outages, disrupt transportation, damage buildings, and create landslides.

It is very important if you have been warned of a potential flood that you do not walk, swim, or drive through flood waters. It is very easy to drown during a flood - Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away. Be safe by evacuating if you are told to do so or moving to higher ground and/or level where possible. It is also recommended that you stay off of bridges over fast-moving water.

The best thing you can do is prepare yourself well in advance. Gather and store supplies in a safe place in case you have to leave immediately, or if services are cut off. Keep in mind each family members specific needs, including medication. Don’t forget the needs of pets either. Keep extra batteries and charging devices for phones and other critical equipment so they are functioning during the time of need.

Once the warning is over and the storm has passed assess any damages to your home or business. Your top priority is still safety! Call your insurance provider if there were any damages – for a flood it would typically be FEMA on a specialized flood policy. Call SERVPRO of Jamaica Plain/Roxbury for the remediation and reconstruction of your property – 617-466-6909.

Twenty Four Seven Service

8/12/2021 (Permalink)

Call the experts for help!

SERVPRO of Jamaica Plain/Roxbury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call SERVPRO of Jamaica Plain/Roxbury Today - (617) 466-6909

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cambridge/Belmont has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

With Outdoor Activities in Spring, the Risk of Fire Increases | SERVPRO® of Jamaica Plain/Roxbury

6/17/2021 (Permalink)

As old man winter starts to ease its grip on Boston and with the long cold days behind us, spring is right around the corner. Spending more time outdoors is now a priority since the weather is milder. However, with the increased outdoor activity, there also comes and increased risk of fire.

Spring brings with it the increased risk of fire mainly due to the increased outdoor activity around the grill. Unfortunately, spring is responsible for the largest increase in average daily fires.. But if you are diligent, we can all work to prevent fires this spring.

The Fire Marshall Say Pay Special Attention to These Areas Around the Home

BBQing. Single-handedly, the grill is responsible for a large percentage of outdoor fires, with lack of proper cleaning being the major cause.. When you have fuel, flame and grease in close proximity, that recipe has all the ingredients for a grill fire. Food particles that fall through the grill grates and the accumulation of grease are the biggest cause of unintended grill fires. Clean the grill before each use, and replace defective or worn parts.

The fire pit. The grill gets its share of blame for accidental fires, but the fire pit is another source of unplanned outside fires. We all enjoy a nice spring evening, but temperatures can get cold after the sun goes down. The fire pit provides an opportunity to interact outside with others. These safety tips are important to remember: Don’t leave children unattended around a fire. Keep water close by. Adding debris or other materials, other than wood, to a fire pit should be avoided. This can cause “flare-ups” and embers can be carried away by gusting winds. Roasting food should be done over the embers and not the open flame.

The dryer vent and chimney. Chimneys and dryer vents are another cause of outdoor fires. Warmer weather brings fewer fires in the fireplace or woodstove. Ash, soot and creosote build up during the winter in the stove pipe, and unless it’s removed, the risk of fire increases. Professional chimney sweeps are well worth the investment. It’s hard and dirty work. Clogged dryer vents are another opportunity for fire damage. The leading reason for fires in a clothes dryer is clogged lint in the dryer vent. Don’t become a statistic; keep dryer vents cleared of excess lint.

Has your home or business recently suffered fire or smoke damage? Our tech’s will be there fast and have it cleaned up quick. We’re available ²⁴⁄₇ for emergency situations. Call today 617-466-6909 and experience the SERVPRO difference.

You Can Keep Heavy Rains From Damaging Your Home | SERVPRO® of Jamaica Plain/Roxbury

6/15/2021 (Permalink)

If you need help dealing with any damage caused by water, contact SERVPRO of Jamaica Plain/Roxbury today.

Water damage to your home can come from expected and unexpected sources. If you’re like most homeowners, you probably know that natural disasters (like flash floods) and home accidents (like plumbing failures) can cause water damage.

But have you thought about the damage heavy rains can do?

Heavy rains might not have been at the top of your list of water damage causes. But it can be a real problem for homeowners, and it’s common.

Drenching rainstorms are a common prediction during spring and summer forecasts. If your home is not properly maintained, these rains can cause costly damage.

Water Damage Is a Common Hazard

If you have to file a claim for water damage, you’ll be in good company. One in every 50 Americans will also be filing a claim this year. Depending on your neighborhood, that means several people you know may file a claim soon.

You can’t avoid all water damage hazards. Flash flooding can’t always be predicted and can cause serious damage to entire neighborhoods and communities.

But sometimes, homeowners can avoid the damage caused by heavy rains if they take the right steps.

Keep Your Home Safe During Heavy Rains

We see many water-damaged homes, so our teams have valuable insights into how you can protect your home from suffering water damage. Basic home maintenance can make a difference, and many of these projects might be on your list already.

Take stock of your yard. Knowing how your yard drains (and how it works with your home) is vital. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Choose to landscape your yard thoughtfully. Many people choose plants and flowers because they like the aesthetic they create. But choosing landscaping items for protection can ensure your home is ready for heavy rain. Native plants, trees and bushes can be vital in protecting your home from water damage.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available ²⁴⁄₇ in the event of an emergency. Contact us at any time 617-466-6909 to learn more about us and how we can help you restore your home to its original state.

A Look at the Types of Damage Associated With Thunderstorms | SERVPRO® of Jamaica Plain/Roxbury

6/10/2021 (Permalink)

Thunderstorms can pop up at any moment. Contact SERVPRO of Jamaica Plain/Roxbury if you experience any damage.

Thunderstorms are quite a dangerous weather event, and though they occur frequently, it is important to not become immune to the threats that they pose. Every thunderstorm brings the potential for injury and damage along with it, and between hail, high winds, heavy rains and flooding potential, there are lots of issues that can be present each time a storm happens.

Every storm that contains thunder and lightning has the potential to be dangerous, as lightning strikes and heavy rain are major hazards. Additionally, a thunderstorm can become severe when winds over 58 miles per hour and hail over one inch are present, posing even more possible hazards to those in the path of the storm.

Various Ways That Thunderstorms Can Cause Damage

Damage and injury from lightning strikes. Every thunderstorm will also contain lightning, as thunder and lightning always go hand in hand. Lightning strikes are responsible for over 300 injuries each year, which does not include how often they cause structural fires or fell trees that cause additional damage.

Property damage due to hail. Though hail may seem like a minor occurrence compared to something like lightning, its damages can be quite far reaching. People without adequate shelter can receive injuries from hail, and it can also dent cars, cause damage to homes that lead to water entry and lead to leaking roofs. Large hail is extremely dangerous because of the sheer speed with which it can fall.

Harm from flash flooding. Though most people consider flooding something that is only likely to happen around bodies of water, with flash flooding, it can be a threat nearly anywhere. Flash flooding is often caused when rainfall is heavy and drainage systems or ditches get backed up, which can quickly lead to standing or flowing water. Flash floods are particularly dangerous because of their force, which can knock people over and carry cars away in its tide.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, you can count on us to help. Contact us ²⁴⁄₇ 617-466-6909 for more information about our storm restoration practices.

Signs of Water Damage in the Basement | SERVPRO® of Jamaica Plain/Roxbury

6/10/2021 (Permalink)

SERVPRO of Jamaica Plain/Roxbury is a full restoration company. Our restoration experts are on call 24/7 and ready to help.

Many homeowners find their basement to be a great resource. It’s very utilitarian, serving as everything from a storm shelter to a bonus bedroom to some much-needed storage space.

Basements, however, have an inherent issue: They’re dug into the ground, which means they’re susceptible to water damage from the ground around them over time.

While this is not an absolute certainty, you’ll definitely want to be aware of the risks of water damage from the underground as you go forward in home ownership. Let’s examine some of the most likely indicators of water damage and leaks, so you know what you’re looking for in the fight against interior moisture.

What to Look for to Determine Possible Water Damage

Unpleasant, musky odors. Water that seeps into the basement from underground may in fact be clean to begin with, but it doesn’t take long for it to stagnate, causing that signature musty odor. This happens so frequently, in fact, that many people assume basements simply smell that way all the time. In actuality, though, the pungent smell will only arise when mold and mildew are present in the environment,. While you may not see mold or mildew right away, the smell is a dead giveaway that there may be a problem.

Flaking paint on masonry or walls. Many people assume that waterproof paint is a foolproof solution for basement dryness. Unfortunately, even the most advanced paint will give way over time, beginning to crack, flake and bubble, eventually creating a larger problem than you would have encountered without waterproof paint.

Foundational cracks. Homes do often experience some mild shifting over a period of many years, but a real crack in the foundation is a tipoff that there may be a major leak somewhere that needs immediate attention. Cracks can also show up in the floor, the ceiling or in your walls and are often a sign that there is water damage that could progress into something worse. Hairline cracks are no cause for alarm, but if they become any larger, they should be treated immediately.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

We make it "Like it never even happened."

3/11/2021 (Permalink)

We are here to help commercial or residential. 365 24/7

Here at SERVPRO of Jamaica Plain/Roxbury our technicians are not only IICRC certified but they are also very knowledgeable in construction work. Most of our technicians have more than 20 years of construction experience. If your home or business experiences a major loss you can count on our team to not only clean and remediate but you can also count on us if you need reconstruction.

We pride ourselves in being able to meet all of our customers’ needs. We understand that at a time of loss the last thing you want to worry about is vetting another reliable contractor to help get your property back pre loss conditions. You can be rest assured that with SERVPRO of Jamaica Plain/Roxbury you will receive quality work every time. We always seek customer satisfaction prior to installation, midway, then at completion.

Finally, all completed work is then reviewed by our project manager to further ensure quality. Our office will also place a courtesy call to ensure you were satisfied with the quality of work received from us. Customer service is very important to us, in the rare occasion you are dissatisfied with a job we did do not hesitate to give us a call and we can fix it.

We do every job to the highest standard so you are comfortable referring us to your family members or closest friends.

If you have a job you need our assistance call us today 617-466-6909

Why Us!

3/11/2021 (Permalink)

We have the technology and resources to make it "Like it never even happened."

Its more than just the brand recognition, it’s also the qualified personnel, the expertise and dedication to the community that make us the place to call. Below are additional reasons why:  

Qualified

We have the best training in the industry. Each team member is trained in clean up and restoration which can range from bio hazard, fire, mold to water damage. We are IICRC certified (Institute of Inspection Cleaning and Restoration Certificate) for fire and water cleanup and restoration. Our job is to make sure our clients understand the loss and how we will help restore their home or facility. We live up to the motto and we leave each location looking “Like it never even happened.”

Immediate

Our team understands that the best way to limit further damage is to begin the clean up and restore the property as soon as possible. For this reason our team is available 24/7 - day, night, or holiday!  This also helps with keeping costs down. We strive to always answer the first call or respond within a few hours.

Latest Technology

We take pride in the fact that we are able to keep up with some of the advancements technology has to offer. This allows us to restore your property as quickly and efficiently as possible so you can get back to what you were doing preloss.

No Loss Too Big or Too Small

Whether you have multiple locations, or a room that has suffered a loss we can help restore your property.  SERVPRO is a national company and as a result our SERVPRO of Mattapan & Hyde Park team has access to the 1,800+ other franchises to handle any scope of loss.  You call us and we will handle the rest!

Future Loss Prevention

With every job we ensure we understand what the cause of the loss was. We do this to ensure the cause of loss is addressed to prevent similar damage from occurring again.

Our Community

Our office and our team is located in Boston, Massachusetts. We love what we do and the ability to help our community. We know the roads, the neighborhoods, and what makes our towns so special. It is important to us that our town thrives so we are highly motivated to do all we can to make this an even better town to live in.

Help is always here

Whether you have a question or a loss give us a call and we will help 617-466-6909. We serve ALL - businesses, home owners, property managers and tenants in the Jamaica Plain, Roxbury and surrounding Boston area.

Planning Ahead in Case of a Burst Pipe | SERVPRO® of Jamaica Plain/Roxbury

12/14/2020 (Permalink)

If you have water damage in your home due to a burst pipe or another cause, contact us right away. SERVPRO of Jamaica Plain/Roxbury is available 24/7

Burst pipes are something that can happen when you least expect it, causing serious damage in a brief amount of time. While there is no way to know when a pipe may burst, knowing what to do in the event that one does can help you act quickly to mitigate the damage that the water can cause.

In a perfect world, water damage would be a rare occurrence—but many people are surprised to find out how often it occurs. Every year, one in 50 homes will experience some type of water damage, but a plan can significantly lessen the impact that it has.

Having a Plan in the Event a Pipe Bursts in Your Home

Shut off your water main. When a pipe bursts in your home, in some situations, it can continue pouring water into the area, creating even more damage. If it is safe to do so, shutting off your water main can reduce the overall damages that are caused.

Shut off your electricity. Water and electricity definitely do not mix, so if you are able to get to your circuit breaker to cut your electricity off safely, it is wise to do so. This will ensure that if water comes in contact with outlets or appliances, there is not a shock or fire hazard.

Contact your restoration company. Setting your restoration in motion quickly is one of the best things you can do for water damage, so it is wise to get in touch with your restoration company right away. We recommend always choosing a company that is available ²⁴⁄₇ so you never have to wait for a call back when you report your damages.

Take a record of the damages. Not only is keeping good records helpful for you, but it will also be helpful if you are eligible to file a claim with your insurance provider. Take photos and videos in addition to making a list of everything that is damaged by the water.

Contact your insurance company. The type of coverage you will receive for water damage of this nature can vary, so your insurance company is the authority on what is and is not eligible to be covered by filing a claim. Contacting them quickly can help you set this process in motion so you can get it settled as fast as possible.

Open windows and doors if possible. If the weather permits and it is safe to do so, increasing the airflow around water damage by opening windows and doors can speed up the drying time by encouraging evaporation.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time 617-466-6909 to learn more about our restoration services.

Prepare Your Business For Cold Weather

12/14/2020 (Permalink)

Cold weather in Massachusetts is common - make sure your business is prepared for anything.

Get Cold Weather and Freeze Alert

Keep your heating systems operating

Keep your building and equipment warm. Heating systems are the lifeline of your business during cold conditions. If they fail, disaster could strike.

Immediate action required:

• All piping must be insulated. Install new and replace damaged insulation and don’t forget to examine your sprinkler system.
• Inspect all outside dampers for proper operation.
• Clear and protect all outside vents from ice and snow accumulation.
• Heat requires power. If generators are unavailable, make arrangements to obtain an electrical portable heating during outages.

Safeguard business equipment during power outages

Voltage surge protection is necessary at all times – especially during cold, freezing conditions. Severe weather can cause power loss and downed wires, disrupting your business’ power supply. When electricity is restored, the sudden surge of power can literally destroy the modem, high-tech equipment

Your business relies on.

Immediate action required:

• Unplug it. Anticipate voltage surges during severe weather. The best solution is equipment isolation – turn it off and unplug it. If you need to keep equipment running, installing surge protectors can provide protection.
• Inspect building. Close all windows, doors and outside dampers. Schedule regular building checks during storms and cold weather. Arrange for snow and ice removal, including the roof.
• Who’s responsible? Ensure accountability by designating personal responsibility for loss prevention. Business and building owners must work together with facilities and maintenance people.
• Provide emergency telephone numbers. Collect and distribute a list of emergency phone numbers and contacts, such as snow removal, heating system Repair Company, utility company, and the weather bureau.
• Anticipate flooding. Severe and cold weather can cause flooding. Move susceptible equipment or stock to an alternate location, where water cannot reach it.
• Always have cold-weather gear on hand. – Have plenty of gloves, hats, emergency blankets and flashlights available.

If you have water or fire issues, please call SERVPRO of Cambridge/Belmont (617) 864-7378

A Guide to Flash Floods After Severe Weather Occurs | SERVPRO® of Jamaica Plain/Roxbury

11/23/2020 (Permalink)

SERVPRO of Jamaica Plain/Roxbury is your local water & storm restoration expert. We will get the job done right, contact us today

While many weather events get a bad reputation as being dangerous or deadly, many people do not consider flooding to be included in this list. Many people are surprised to find that flooding is second only to heat deaths in total weather-related fatalities in the United States, and flash floods are especially dangerous.

One of the reasons why flash floods can be so deadly is because they come about suddenly, and even areas not prone to flooding can be impacted. Even a small drainage pond or blocked sewer system can lead to a dangerous flash flood if enough rain falls, which is why knowing the facts about safety is key.

How Are Flash Floods Defined?

While regular floods occur slowly, flash floods start within six hours of extreme rain after a storm or other severe weather, and often occur in as little as three hours. Additionally, they are rarely found in known floodplains and instead are frequently occurring in urban areas and other parts of towns that are not used to floods occurring traditionally.

What Are the Levels of Warning Present for Flash Flooding?

Because flash floods happen so quickly, it is important to tune into your local weather broadcast during storms and severe weather so you can always be alerted to their possibility. If there is a flash flood watch issued, that means that it is a possibility that a flash flood might occur and you should be sure you are ready to evacuate. For a flash flood warning, flooding is more imminent and everyone should move to higher ground. If an emergency is issued, that means to move immediately as there are life-threatening flood issues taking place.

How Can I Increase My Safety During a Flash Flood?

Being safe is so important during any storm or severe weather event, especially when flash floods become a possibility. These are some of the best rules to keep in mind to make sure you and your family are always as safe as possible:

• When storms involve heavy rain, stay inside and away from low-lying parts of properties.
• Always have an evacuation plan for floods and be sure your family is aware of it.
• Avoid trying to cross floodwater, whether in a vehicle or on foot.
• Avoid touching floodwater or allowing children to play near it, as it can be heavily contaminated.
• Always turn around if there is water on your intended route of travel.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour 617-466-6909 to learn more about our services or to report damage to your property.

Practicing Fire Safety This Holiday Season | SERVPRO® of Jamaica Plain/Roxbury

11/19/2020 (Permalink)

Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Jamaica Plain/Roxbury will be here to help.

The holiday season always arrives rapidly, and as we get our homes and ourselves ready to celebrate, it is still important to keep the importance of fire safety in focus. Winter is the peak of fires in the home according to the Red Cross, partially because of the risky activities that occur primarily in the wintertime.

Cooking is always a concern, but winter also brings about the concerns of heating and decoration that are not present at other times of the year. Do not give fires the opportunity to spark by focusing on fire safety as you celebrate the best of winter.

Prevent Fires During the Holidays

11/2/2020 (Permalink)

Prevent holiday fires by following fire prevention tips

In our opinion the final months of the year is a very joyous time of year! Flashing lights light up the night. Everyone is scrambling to get home for the holidays. With the holidays it is also reported that the number of home fires increase dramatically. SERVPRO of Jamaica Plain/Roxbury wants to ensure this of year remains joyous for you and your family. Below are simply tips to help prevent a fire.

These simple easy tips can prevent a fire from starting within your house this Christmas!

• If you have a Christmas Tree, always place your tree away from heat sources like fireplaces, radiators, candles, heat vents or lights, and keep the tree base filled with water to avoid a dry out.
• Make sure all your indoor and outdoor Christmas lights have been tested in a lab by the UL or ETL/ITSNA for safety, and throw out any damaged lights that are broken.
• Any lights you use outdoors must be labeled suitable for exterior placement, and be sure to plug them into a ground-fault circuit interrupter protected receptacle.
• Keep all your holiday candles away from your Christmas tree
• Bedtime means lights off! ­ Don’t forget to turn your Christmas tree lights off each night.
• Fresh trees are less likely to catch fire, so look for a tree with vibrant green needles that are hard to pluck and don’t break easily from its branches. The tree shouldn’t be shedding its needles readily

After your tree starts to drop needles and some may turn brown it is time to say your last goodbye and throw it outside.  These simple and easy facts can really be a lifesaver come the holidays. If there ever is a problem in your home call SERVPRO of Jamaica Plain/Roxbury. 

Office: 617.466.6909

Your One Stop Shop

11/2/2020 (Permalink)

Our team is always here to help!

If you are looking for a company that can do it all when you have water, fire, mold or bio hazard loss look no further because SERVPRO of Jamaica Plain/Roxbury has you covered. We are open to work with you directly and/or with insurance companies if you choose to put in a claim.

Remediation

During the remediation process if there is water damage entails extracting standing water if any and placing professional grade drying material to ensure the materials (dry wall, hardwood etc.) are completely dry to prevent the possible growth of mold. If there is fire damage our team will remove the affect area, most times it is wet from putting out the fire. If there are contaminants (sewage, plumbing back flow, etc.) our crew will use hospital grade material to remove and disinfect the whole premise. Once affected materials are removed, anti microbial agents are applied throughout the area. Lastly we apply drying equipment to ensure affected materials dry thoroughly.

Reconstruction

Our team has the capability to put your business or home back to pre damage condition with our construction team. We are one of the few businesses that can see a job through from start to finish. Our construction team has more than 20 years of construction experience and they are happy to work with our customers to get their home or business back to pre damage condition or better. Give us an opportunity and our team will not disappoint!

Mice And Rodents - No Good for Your Business

11/2/2020 (Permalink)

We are here to help!

Did you know that an office or warehouse can be like a giant playground for mice and friends? Your office makes for excellent shelter for mice, its keeps them warm in cold weather and protects them from animals that are larger.  To make matters worse, all the food that is left behind in an office and warehouse can lead to an all-you-can-eat buffet for these little critters.

Once there is one mouse, then becomes multiple...  Mice and rats can do more damage to your office than meets the eye.  

First, spread disease!

• Mice may be small animals but they can carry big diseases. 

Second, droppings.

• Mice and rats can spread diseases through their droppings. Mice have no shame and will go anywhere they please, including your keyboard and phone. That would not be a pleasant way to start a Monday morning.  

Third, urine.  

• Mice also like to urinate everywhere, especially in a new place. It lets them keep track of the places they’ve been and is a way of leaving messages behind for their friends.

Fourth, chew cables.

• Imagine coming into work one day and your computer does not turn on? Then imagine realizing that a mouse or rat had chewed through the cord to your computer…bummer.

Fifth, start fires.

• Mice chewing on wires in your office can lead to the potential to start fires.  By chewing wires under your desk, the mice leave the rubber casing open, which can lead to them short circuiting and catching alight.  Exposed wires are more prone to become in contact with water and as we all know water and electricity do not mix very well.

At the first sight of any of these things happening, make sure you call SERVPRO of Jamaica Plain/Roxbury (617-466- 6909) to make sure your business is cleaned and properly disinfected.

The Water Damage Process

11/2/2020 (Permalink)

Know what to expect when you call SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today -(617) 466-6909

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jamaica Plain/Roxbury has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect: When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Why Our “Restore First” Mentality Is Best for Customers | SERVPRO® of Jamaica Plain/Roxbury

10/23/2020 (Permalink)

Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Jamaica Plain/Roxbury.

If your home sustains damage for any reason, it can be a frustrating and fraught time for your entire family. There are many emotions that people will cycle through after a fire or other disaster, and having to go through the process of handling the damage can further complicate the recovery process.

While there are always difficulties to consider throughout the recovery period, having a good restoration company on your side can truly make all the difference.

We will work with you and your insurance company to make the entire procedure as seamless as possible, and with our restoration-first mentality, we will do our best to preserve your belongings so you do not have to replace them.

How Our Restoration-First Mentality Helps Our Clients

We can help you save money on your insurance. Homeowners insurance is designed to help you cover the cost of losses in case of many types of damage, but filing a claim can also raise your premium tremendously. In the event of water damage, for example, the average claim is over $10,000. We can help lower the cost you have to claim with insurance by restoring objects where possible.

We can protect your sentimental items. We have invested in some of the most advanced restoration equipment available to us, which is what enables us to save items that may seem like a lost cause. In the past, we have been able to restore irreplaceable objects such as family photos, documents and art, as well as valuables such as electronics. Some things can’t be replicated, which is why we do our best to keep these sentimental objects intact.

We make sure your home feels like home again. As we have helped many people in the community with losses and damage, we understand all the complex emotions involved. To help make the return home easier, we focus primarily on restoring your house to its pre-damaged state and placing your belongings just how they were before the damage occurred. This will help your house feel like home again so your family can focus on healing.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact us today 617-466-6909 to learn more.

Flooding in your Business and Its Challenges

9/30/2020 (Permalink)

We are always ready to help!

Flooding and water damage events at City of Boston commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. If you are a property of facilities manager in Jamaica Plain or Roxbury and you have questions regarding our services, please call (617) 466-6909

Preparing your business for the cold season

9/24/2020 (Permalink)

The cold weather will be here before you know it are your prepared?

If you are a Boston resident or property owner you know that the winter is unpredictable. Some years we barely get snow and the temperatures are fairly mild. While other years it is frigid with howling winds and never ending snow storms.

No matter what kind of winter is in the cards for us this year, as a property owner you should be prepared. You should not wait until winter is upon us to prepare your property. The time is now, before the fall! During this time you should be making repairs and doing preventative maintenance.

Some areas to consider:

Gutters

Clean and repair the gutter before the temperature drops. Seal leaking caps and if you can add a gutter cover to prevent debris build up. Consider investing in a gutter heating cable. This will help prevent ice dams. 

Windows and walk ways

Check your windows to make sure there are not any air leaks or excessive condensation build up. Most windows are believed to have a life cycle of 20yrs check your windows to ensure they are not at or nearing the end of their cycle. Check your walk way for any major cracks that will need to be repaired.  Pay attention to seams as well.

Boiler Room

Boilers should be serviced once a year by an engineer. The most important part of winterizing is ensuring buildings boiler will operate throughout the long winter. Ensure the pipes are well insulated as extreme cold weather can cause the boiler to shut off - which can result in frozen pipes.

HVAC

Check and replace air filters if necessary. Turn your system on to ensure it is functioning properly. Like a car idleness is not good. Run the heating unit a few weeks before temperatures start to drop to keep it working properly.

Water faucets and water lines

Drain outdoor water faucets and water lines to make sure there is no sitting water. If there is water in the water lines it can freeze in cold temperatures and cause damage to the water line and faucets.

Roof

Roofs typically have a 12 year life span. You can usually do a visual test of your roof to get a better idea of its current condition. Repair or replace any missing shingles. An added benefit of updating your roof is an insurance discount for newly replaced roof!

Fix crack in concrete and asphalt

Water is easily absorbed by concrete given the nature of the materials. If there are large cracks make sure you fill them in because salt during snowy season causes damage.

Whether you are a home owner or a property manager it is important to be proactive so you prevent possible damages to your property. Losses will happen but if you use preventative measures you can possibly help minimize the level of damage thus lowering the amount of money needed to repair/replace your property.

If your business or home experiences a loss give us a call! We are here to help 24/7 617-466-6909

Fire Hazards in the Business Place

9/24/2020 (Permalink)

Keep yourself and your employees safe in the event of a fire

If you own a business, it is important that you are honest about potential risks from every source—including from emergencies and natural disasters. With the possibility of commercial fires and the data behind how costly they can be, preparing for these is key to the longevity of your operations.

There are many ways to get started in fire safety planning, but we always recommend originating from a safety standpoint. Teaching your employees how to perform a fire evacuation is a key element to keeping everyone safe in case the fire alarm were to sound for real.

Teaching Your Employees How to Perform a Fire Evacuation

Consult with your local fire officials. With the internet, you have so many research options at your fingertips surrounding commercial fire safety, but do not forget about your local options as well. You can generally have your local fire officials come and provide you with personalized advice for planning your evacuation routes and boosting your fire safety.

Communicate and mark fire evacuation routes. After you have decided what evacuation routes suit your needs, be sure they are labeled clearly and your staff is aware of the upcoming drill. Keeping everyone looped in will create more transparency and be sure every one of your staff members are prepared when the drill begins.

Have fire drills frequently. Though taking time out of your day for a fire drill is not ideal, generally doing them once every few months is sufficient enough for everyone’s safety. Keep them on the schedule regularly enough so that everyone can remember the protocols, but not so often that they become mundane.

Run different fire scenarios. There are many ways fires start and spread throughout an office space, so your drills should reflect this to better prepare everyone for a real fire. Have your mock fire block different exit routes so your employees can see what it is like to alter their course with little notice just like they may have to if the fire alarm sounds for real.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour— call us today 617-466-9606

Smoke Damage to Your Home

9/24/2020 (Permalink)

Smoke and soot is very invasive and need special cleaning

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.

• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Allston, Brighton & Brookline will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (617) 466-6909

Fatalities in Business Facilities

9/24/2020 (Permalink)

know what to do if you experience trauma or fatality in your business.

If you are in the hospitality business then you know that fatalities happen in the facility. Maybe more than you would like. 

Under the Federal Government and Department of Labor, OSHA has created regulations concerning the handling of items or objects that may have been contaminated with blood and/or bodily fluids. These regulations are in place to not only protect the general public but also, the professionals doing the cleaning. Potential pathogens in bodily fluids include bacteria, fungi, viruses, and prions. It is extremely important that the standards are abided to not only to prevent the spread of possible disease but also to avoid hefty fines from the Environmental Protection Agency EPA.

It is important to note that cleaning cannot and will not begin at a trauma site until police actions are completed and the site is released by police. We stress the importance of performing quality cleaning services to prevent cross contamination. For this reason we clean the ceiling down to the floor. Our techs will be in special protective gear and use EPA certified products to clean the affected areas.

Time is of the essence when dealing with cleaning a trauma site because the longer the pathogen settles the harder it is to clean the surface and eliminate contaminates.  Because we have experience in this field our team already knows the process and what to do – so you can be rest assured the cleanup will be done right and under Federal standards.  Call SERVPRO of Jamaica Plain/Roxbury when you need us 617-466-6909!

Common Water Damage Causes

9/24/2020 (Permalink)

Causes of Water damage in Residential buildings

Whether it's behind the washer, above the ceiling or under the sink, a little drip can lead to big trouble. Water damage happens quickly and can be expensive to fix. Ignore a leak, and you not only could you have a mighty mess on your hands, but your home insurance probably won't bail you out. "What's really important to know for leaks is when did the insured notice it and take action," Says John Bruni from SERVPRO of Allston, Brighton & Brookline. 

"People now build houses to be airtight," says John Bruni, project manager. "Houses are wrapped in plastic like Saran Wrap. That's good for energy conservation, but if water gets on the wrong side of that plastic, then mold will follow, as certainly as night follows day." Bruni observes that damage often occurs after people get security systems installed. Holes are drilled into airtight window frames for wires to run through them, but they aren't properly caulked and sealed, allowing water to slowly seep in over time. "You notice that maybe the wall below the window is looking funny, and by that time the framing behind it is rotted out," he says. If the homeowner reports the problem right away, it would likely be covered by home insurance.

Today's houses also have more bathrooms, and the washing machine is often located next to the master bedroom on an upper floor for convenience, Bruni notes. "That means you've got more pipes, and if the washing machine leaks, it can affect the third floor, the second floor, the first floor and even down to the basement," he says. For water damage from leaky appliances or pipes, the damage must be "sudden and accidental" in order to be covered by insurance - such as a pipe that bursts while you're washing clothes.

But what about a slow leak you can't see? Say, for instance, a pipe behind a wall leaks, and you don't notice it until water starts seeping through the wall. Are you covered? Most likely the answer is yes, as long as you take action as soon as there is evidence of the leak, Bruni says. "Nobody expects you to tear out your drywall now and again to check the pipes. Call the professionals at SERVPRO of Jamaica Plain/Roxbury (617) 466-6909. They will send out a crew to test the walls using moisture detectors and an infrared camera.

Insurance companies understand it's impossible to know you have a hidden leak until the damage becomes apparent. The same goes for leaks behind and under appliances, or above a ceiling. If you can't see the leak, you can still make an insurance claim as long as you report it when it becomes apparent. Don't expect much sympathy if you ignore the wet spot in your ceiling, only to report it when the problem gets worse. The insurance adjuster probably will be able to tell if the damage is fresh.

"If the insured had a leak in the roof and had a pot under it for six months, then that damage is not covered," Bruni of SERVPRO of Jamaica Plain/Roxbury says. "Insurance Professionals are pretty good at seeing whether a wet spot has been there for a while. Sometimes they have engineers go out to look." When it comes to insurance coverage, everything depends on the language in your policy. Although most policies cover damage from leaks as long as you responded quickly, language among policies differs. Keep in mind, though, that while home insurance may cover the water damage to the ceiling, floor, walls or furniture, it won't pay for replacing the worn-out pipe or the leaky roof (unless the roof was damaged by a covered peril, such as hail or a fallen tree).

If you think you have a leak, call the professionals at SERVPRO of Jamaica Plain/Roxbury (617) 466-6909

How Can I Check for Water Damage in My Home? | SERVPRO® of Jamaica Plain/Roxbury

9/18/2020 (Permalink)

Do you have any water damage to your home? Contact SERVPRO of Jamaica Plain/Roxbury, we are your local water restoration experts.

When it comes to keeping your home structurally sound and well-maintained, watching out for water damage is one of the best things you can do. Not only can water damage cause cosmetic problems and lead to unsightly spots throughout the home, but it can also significantly damage structures when it is allowed to fester.

Fortunately, homeowners can easily perform their own routine checks to look for water damage throughout the house, which can help them catch issues early and avoid having to make costly claims on their homeowners insurance.

Tips for Doing an At-Home Water Damage Inspection

Inspect your walls and ceilings. Drywall and paint can quickly show water damage, making walls and ceilings one of the best and easiest places to begin your search. Any discoloration, particularly soft spots or peeling areas of paint, might indicate that there is water damage present. It is also wise to check up on your external window and door frames for weather-related leakage.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since that is the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew, which should always be checked out.

Inspect your roof. It is important to keep your roof in good shape to make sure it is keeping out all the elements it can when it rains. A pair of binoculars can give you valuable insights into the quality of your roof and help you spot any loose shingles or peeling places. Additionally, it is smart to check that your gutters are doing their job the next time it rains to prevent water from building up around your foundation.

Pay close attention to the basement. Though basements have a reputation for being damp, if you have moisture problems under your home it can be a serious issue. Look for signs of water running down foundation walls or musty odors, which might indicate there is too much moisture present that should be addressed.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert 617-466-6909.

What Sets Our Storm Restoration Methods Apart? | SERVPRO® of Jamaica Plain/Roxbury

9/1/2020 (Permalink)

Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Jamaica Plain/Roxbury to set up an appointment.

Severe weather is a powerful thing, and it can cause significant damage to homes, property and businesses. In recent years, the cost of treating storm damage has continued to rise nationwide, but not treating it can lead to much larger problems with your structures later on.

Choosing the right restoration company is one of the most important things you can do if you have sustained storm damage. They will be responsible for taking care of your building and belongings, as well as making sure that every aspect of the damage is thoroughly handled.

Picking the right company for the job will provide you with great peace of mind and ensure that any damage is properly addressed.

Why We Have Become Leaders in Storm Restoration

Our reputation has been earned over time. We are proud to be not only a member of the local community but also to be considered a leader in the restoration industry as a whole. We have worked hard to earn our reputation, and we are proud of it. After disasters, there are many scams afoot that take advantage of those who are vulnerable, but when you trust us, you can be certain you are getting the best in the business.

Our resources allow us to take on more jobs. If there is a large area that is impacted by a storm, you do not want a company that is struggling to keep up with demand to be in charge of your restoration. Thanks to our national partners, we can handle disasters that are any size with the same service and expertise we always do. When there is a large storm, we can call for backup in the way of extra resources and workforce to handle the issues.

Our emergency response is truly ²⁴⁄₇. Severe weather never takes a day off, so we won’t either. You can call us 24 hours a day, 365 days a year to report your damage and receive exceptional service, so as soon as you discover you need us, we can be there. No matter what time you discover you have received damage, you can call us and be certain you will receive a rapid response from our expert technicians.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Smoke & Soot - How to handle

7/31/2020 (Permalink)

Smoke and soot can cause as much damage as an actual fire.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.

• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jamaica Plain/Roxbury will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (617) 466-6909

Most Common Causes of Fire in the Workplace

7/31/2020 (Permalink)

Fire safety is important in the work place.

Electrical Fires

Over 25% of all fires are linked to a malfunction of either a piece of electrical equipment, wiring, or both. Electricity is a common source of ignition for major fires. One way to avoid problems with electrical fires is to establish an electrical safety program.

All employees should be thoroughly familiar with the safety procedures for their particular jobs. To maximize his or her own safety, an employee should always use tools and equipment properly. Extension cords must be inspected before use, and those found questionable, removed from service and properly tagged. Damage or inadequate maintenance can cause equipment to deteriorate, resulting in unsafe conditions.

Flammable and Combustible Materials

There are thousands of chemicals in use in the modern American workplace. One of the most prevalent dangers of these chemicals is their flammability or combustibility. Improper handling of flammable materials brings a great risk of fire. When a flammable liquid is spilled, vapors begin to form immediately. It is the vapors that will ignite, and which pose the greater danger.

Flammable liquid spill cleanup should begin immediately. Vapors will continue to build until the liquid is removed, and they can be ignited by a variety of sources in the average workplace. The best way to avoid fire caused by these materials is to follow all OSHA guidelines when dealing with flammables.

Human Error

The most common reason for a sprinkler system failure is human error. Often times the water supply was turned off at the time of the fire. The success of fire prevention strategies depends primarily on pre-planning, preparation, equipment quality, and the readiness of personnel. Employees and loss prevention practitioners must be knowledgeable about the proper use of extinguishers. If the wrong extinguisher is used, a fire may become more serious.

General Negligence

Negligence is another common cause of fire in the workplace. It’s slightly different from fires caused by human error. Negligence occurs when an employee does not follow established procedures and knowingly undertakes an activity that is a potential fire hazard.

Fire caused by negligence can be the result of:

• Hot surfaces too close to heating equipment
• Open flame that’s not properly located or protected
• Not following smoking restrictions or careless disposal of butts, ashes, and matches

Good common sense, self awareness, and close adherence to policy are a great way to avoid fires caused by general negligence. Posting fire safety signs in common areas is another way to keep fire safety at top of mind.

 Arson

The premise behind arson prevention, like other prevention programs, is to address the opportunity to commit the crime. Arsonists, like other criminals, typically prefer to start fires in locations that are secluded or hidden. Prevention programs often suggest improving the surveillance in these areas by lighting the area, removing visual obstructions to natural observation, and moving the targets such as dumpsters.

If your company, please call SERVPRO of Jamaica Plain/Roxbury (617) 466-6909 to assist you with the cleanup.

Heavy Rain & Back Ups

7/31/2020 (Permalink)

City Sewage Diagram

The heavy rains that occurred in the Boston area caused not only flooding but also many sewage back- ups. The town & cities sewage system gets overwhelmed causing the sewage to flow into basements through toilets and sinks. When a storm drain suffers a partial or complete blockage, rain water gets trapped in the pipes and must go somewhere. Unfortunately, the only exit point is the pipe servicing your home that connects to the sewer line. With nowhere left to go it goes up through your pipe, pushing whatever refuse and filth it’s carrying into your basement and other areas of your home. Contact your local plumber to install a backwater valve to prevent this from happening to you! If your basement gets flooded or has sewage issues, please call SERVPRO of Jamaica Plain/Roxbury (617) 466-6909 to assist you.

Did you know that SERVPRO of Jamaica Plain/Roxbury also helps Commercial and Industrial customers?

24 Hour Emergency Water Damage Service

7/31/2020 (Permalink)

We are always here to help!

SERVPRO of Jamaica Plain/Roxbury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call SERVPRO of Jamaica Plain/Roxbury Today - (617) 466-6909

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cambridge/Belmont has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storms! Tips Before & During

3/25/2020 (Permalink)

Know what to do during a storm

Storms can cause power outages that can span a couple of hours or even days. In the event your town or neighborhood is affected by a power outage here are a few tips to stay safe!

Before the storm:

• Purchase a flash light that runs on batteries
• have extra batteries available
• Invest in a generator if possible or rent one if you know a major storm is coming.
• Keep mobile phones and other electrical devices charged
• Keep your vehicle gas tank full just in case!
• Place a thermometer in your fridge and freezer so you can monitor the temperature during the storm
• Buy food supplies that do not require refrigeration
• Have a plan of where to go if the storm lasts more than 4 days. Community Centers are usually good places to go.

During the storm:

• Disconnect appliances, equipment or electronics
• Use a generator where possible to avoid the possibility of carbon monoxide poisoning from running the oven for heat or electrical stove.
• Keep freezer and refrigerators closed. Food will stay cold for about 3 days.
• Stay connected with family or local news so you are up to date on the status of the storm. This will also let you know if evacuation is necessary.

After the storm if you notice damage to your home or business, call SERVPRO of Jamaica Plain/Roxbury 617-466-6909 so we can help get you back to pre loss conditions.

Are you ready for the cold!

3/25/2020 (Permalink)

Cold weather in the City

Preparing your home and business for the cold season

If you are a Boston resident or property owner you know that the winter is unpredictable. Some years we barely get snow and the temperatures are fairly mild. While other years it is frigid with howling winds and never ending snow storms.

No matter what kind of winter is in the cards for us this year, as a property owner you should be prepared. You should not wait until winter is upon us to prepare your property. The time is now, before the fall! During this time you should be making repairs and doing preventative maintenance.

Some areas to consider:

Gutters

Clean and repair the gutter before the temperature drops. Seal leaking caps and if you can add a gutter cover to prevent debris build up. Consider investing in a gutter heating cable. This will help prevent ice dams. 

Windows and walk ways

Check your windows to make sure there are not any air leaks or excessive condensation build up. Most windows are believed to have a life cycle of 20yrs check your windows to ensure they are not at or nearing the end of their cycle. Check your walk way for any major cracks that will need to be repaired.  Pay attention to seams as well.

Boiler Room

Boilers should be serviced once a year by an engineer. The most important part of winterizing is ensuring buildings boiler will operate throughout the long winter. Ensure the pipes are well insulated as extreme cold weather can cause the boiler to shut off - which can result in frozen pipes.

HVAC

Check and replace air filters if necessary. Turn your system on to ensure it is functioning properly. Like a car idleness is not good. Run the heating unit a few weeks before temperatures start to drop to keep it working properly.

Water faucets and water lines

Drain outdoor water faucets and water lines to make sure there is no sitting water. If there is water in the water lines it can freeze in cold temperatures and cause damage to the water line and faucets.

Roof

Roofs typically have a 12 year life span. You can usually do a visual test of your roof to get a better idea of its current condition. Repair or replace any missing shingles. An added benefit of updating your roof is an insurance discount for newly replaced roof!

Fix crack in concrete and asphalt

Water is easily absorbed by concrete given the nature of the materials. If there are large cracks make sure you fill them in because salt during snowy season causes damage.

We are Cleaning Experts

3/18/2020 (Permalink)

Boston! We are here to help 24/7!

SERVPRO is here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Jamaica Plain/Roxbury, 617-466-6909

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

We are the Pros

3/6/2020 (Permalink)

We remediated and reconstructed this home in Boston MA after sprinkler burst

Here at SERVPRO of Jamaica Plain/Roxbury our technicians are not only IICRC certified but they are also very knowledgeable in construction work. Most of our technicians have more than 20 years of construction experience. If your home or business experiences a major loss you can count on our team to not only clean and remediate but you can also count on us if you need reconstruction.

We pride ourselves in being able to meet all of our customers’ needs. We understand that at a time of loss the last thing you want to worry about is vetting another reliable contractor to help get your property back pre loss conditions. You can be rest assured that with SERVPRO of Jamaica Plain/Roxbury you will receive quality work every time. We always seek customer satisfaction prior to installation, midway, then at completion.

Finally, all completed work is then reviewed by our project manager to further ensure quality. Our office will also place a courtesy call to ensure you were satisfied with the quality of work received from us. Customer service is very important to us, in the rare occasion you are dissatisfied with a job we did do not hesitate to give us a call and we can fix it.

We do every job to the highest standard so you are comfortable referring us to your family members or closest friends.

If you have a job you need our assistance call us today 617-466-6909

Your Business is Flooded. Now what?

3/6/2020 (Permalink)

We help all types of business, so they can get back to business

If your business has been affected by flood the most important thing you can do is act quickly to reduce the level of damage and try to contain recovery costs. If no one is injured the first thing you want to do is call your insurance company.  Then do the following:

Be Safe

Make sure your building is safe before you enter. Do a quick assessment of the exterior of the building to see if there are any structural damages. You should also check for possible electrical hazards. The safest thing you can do is to turn off the power if possible. Since there is the potential for electrocution if electricity is still running make sure you are wearing protective gear as you walk through the property.

Be Quick

Time is of the essence when dealing with standing water. It takes less than 48 hours for mold to grow and spread. For this reason you want to quickly remove the excess water. Open windows and use air movers to help with drying. You then want to ensure there are no pockets of concealed water – either under carpet or on water absorbing material (i.e. concrete).  If a flood is laden with bacteria or chemicals do not try to clean on your own get a professional like SERVPRO Jamaica Plain/Roxbury involved.

If you have suffered a flood or other water disaster at your home or business, call SERVPRO of Jamaica Plain/Roxbury 617-466-6909

Be Thorough

Make sure you document everything! Take a picture of the damaged condition and anything you are throwing out. This will be important for the recovery process with your insurance company.

If all of this seems like a lot of work that you are not ready or do not have the time to take on do not worry! SERVPRO of Jamaica Plain/Roxbury can ease the stress and complete the entire process for you. All we need is your insurance carrier name and your claim number and we will take care of the rest. We are here for you during this time of need and our trained technicians will make the damage look “Like it never even happened.”

Be Prepared for Natural Disasters

3/6/2020 (Permalink)

Always be prepared

When natural disasters occur most times we have little time to prepare. A common natural disaster that not only affects coastal property is a flood. Flooding is a temporary overflow of water onto land that is normally dry. Floods are the most common natural disaster in the United States.

A flood can be a result from rain, snow, coastal storms, storm surges, and overflows of dams and other water systems. They can develop slowly or quickly – Flash floods can come with no warning. When there is a flash flood there is typically no warning or very little time between when the warning is given and the onset of the flood. Floods have been known to cause electrical outages, disrupt transportation, damage buildings, and create landslides.

It is very important if you have been warned of a potential flood that you do not walk, swim, or drive through flood waters. It is very easy to drown during a flood - Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away. Be safe by evacuating if you are told to do so or moving to higher ground and/or level where possible. It is also recommended that you stay off of bridges over fast-moving water.

The best thing you can do is prepare yourself well in advance. Gather and store supplies in a safe place in case you have to leave immediately, or if services are cut off. Keep in mind each family members specific needs, including medication. Don’t forget the needs of pets either. Keep extra batteries and charging devices for phones and other critical equipment so they are functioning during the time of need.

Once the warning is over and the storm has passed assess any damages to your home or business. Your top priority is still safety! Call your insurance provider if there were any damages – for a flood it would typically be FEMA on a specialized flood policy. Call SERVPRO of Jamaica Plain/Roxbury for the remediation and reconstruction of your property – 617-466-6909.

Better Insurance Claims Process

3/6/2020 (Permalink)

We make the process easy for you!

If you have suffered a disaster at your home or business the last thing you want is more things to worry about. For this reason our team ensures they make the claim process as stress free as possible. SERVPRO of Jamaica Plain/Roxbury will help the damage look “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

• create thorough visual and written documentation of the damage to your home or business
• document the condition of each item we remove for cleaning or storage
• work directly with your insurer, communicating with you at all times
• handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their clients because working with us makes their jobs easier.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call SERVPRO of Jamaica Plain/Roxbury 617-466-6909 we are available 24/7.

Why SERVPRO

3/5/2020 (Permalink)

We can handle any size disaster!

SERVPRO has been in business for over 50 years. We have been able to establish a well recognized brand that symbolizes quality and expertise!

 When you have a flood you need to think- SERVPRO. When you have a fire you need to think -SERVPRO.  When you have large clean up you need to think- SERVPRO. You need to think of us in any disaster because we have the expertise, the techs, and equipment to help you get back to your pre disaster condition.

SERVPRO of Mattapan & Hyde Park truly cares about its Boston community. We are invested in the local community - our team lives in Boston, our children attend the local schools and we use the local businesses.  The fact that we can give back to our community in its time of need is important to us. All of the crew members are trained and certified in proper remediation and cleaning techniques. We are also one of the few remediation companies that also have a reconstruction team so you do not need to hire another contractor – saving you time and money. If the damage is a covered by insurance we will work directly with your assigned adjuster to help ease the claim process for you.   

It’s a known fact; we are here to be a resource for our community. We want to help you prevent losses where you can and have a plan ready for the things you cannot control. SERVPRO of Jamaica Plain and Roxbury is able to provide businesses and home owners with a free Emergency Ready Profile so that you know who to contact in the event of a disaster. Just give us a call 617-466-6909 and we will schedule a time for an office representative to go onsite and fill out a profile for you.

Trauma and Clean Up

3/5/2020 (Permalink)

We can do Trauma cleaning as well

If you are in the hospitality business then you know that fatalities happen in the facility. Maybe more than you would like. 

Under the Federal Government and Department of Labor, OSHA has created regulations concerning the handling of items or objects that may have been contaminated with blood and/or bodily fluids. These regulations are in place to not only protect the general public but also, the professionals doing the cleaning. Potential pathogens in bodily fluids include bacteria, fungi, viruses, and prions. It is extremely important that the standards are abided to not only to prevent the spread of possible disease but also to avoid hefty fines from the Environmental Protection Agency EPA.

It is important to note that cleaning cannot and will not begin at a trauma site until police actions are completed and the site is released by police. We stress the importance of performing quality cleaning services to prevent cross contamination. For this reason we clean the ceiling down to the floor. Our techs will be in special protective gear and use EPA certified products to clean the affected areas.

Time is of the essence when dealing with cleaning a trauma site because the longer the pathogen settles the harder it is to clean the surface and eliminate contaminates.  Because we have experience in this field our team already knows the process and what to do – so you can be rest assured the cleanup will be done right and under Federal standards.  Call SERVPRO of Jamaica Plain/Roxbury when you need us 617-466-6909!

#SERVPRO #JamaicaPlain #Roxbury #trauma #cleanup #remediation #safetyfirst #PPE

Why so many choose SERVPRO

1/27/2020 (Permalink)

Our SERVPRO green is noticeable everywhere we go!

Its more than just the brand recognition, it’s also the qualified personnel, the expertise and dedication to the community that make us the place to call. Below are additional reasons why:  

Qualified

We have the best training in the industry. Each team member is trained in clean up and restoration which can range from bio hazard, fire, mold to water damage. We are IICRC certified (Institute of Inspection Cleaning and Restoration Certificate) for fire and water cleanup and restoration. Our job is to make sure our clients understand the loss and how we will help restore their home or facility. We live up to the motto and we leave each location looking “Like it never even happened.”

Immediate

Our team understands that the best way to limit further damage is to begin the clean up and restore the property as soon as possible. For this reason our team is available 24/7 - day, night, or holiday!  This also helps with keeping costs down. We strive to always answer the first call or respond within a few hours.

Latest Technology

We take pride in the fact that we are able to keep up with some of the advancements technology has to offer. This allows us to restore your property as quickly and efficiently as possible so you can get back to what you were doing preloss.

No Loss Too Big or Too Small

Whether you have multiple locations, or a room that has suffered a loss we can help restore your property.  SERVPRO is a national company and as a result our SERVPRO of Mattapan & Hyde Park team has access to the 1,800+ other franchises to handle any scope of loss.  You call us and we will handle the rest!

Future Loss Prevention

With every job we ensure we understand what the cause of the loss was. We do this to ensure the cause of loss is addressed to prevent similar damage from occurring again.

Our Community

Our office and our team is located in Boston, Massachusetts. We love what we do and the ability to help our community. We know the roads, the neighborhoods, and what makes our towns so special. It is important to us that our town thrives so we are highly motivated to do all we can to make this an even better town to live in.

Help is always here

Whether you have a question or a loss give us a call and we will help 617-466-6909. We serve ALL - businesses, home owners, property managers and tenants in the Jamaica Plain, Roxbury and surrounding Boston area.

Common Water Damage Causes

1/27/2020 (Permalink)

Technician cleaning up plumbing overflow in commercial building located in Boston, MA

Appliances

Household appliances such as a dishwasher, washing machine and refrigerators can malfunction and cause water damage. Review the factory recommended replacement time to avoid damages due to wear and tear. The older the appliance is the more susceptible the pipes and hose are to deterioration. Many of these appliances come with a limited warranty if the appliance is faulty before the warranty is up. Keep a log and include each appliances recommended lifecycle so you know when it is time to replace or schedule a maintenance check up for the appliance.

Leaking Pipes

Drains, toilets, and sinks can get backed up and blocked. This blockage creates pressure in the pipe which ultimately leads to the pipe bursting or leaking. If you have a garbage disposal it is wise to have someone look at it if it is not working properly as they are common causes of water damage as well. Set a reminder for you to check all pipes in the home and try your best to replace old rusty pipes because they are more prone to leaking. It’s harder to detect if there is a pipe leak if the pipes are covered by a wall or other items. In this case the only way to know is once there is build up and the surface shows the water markings.

HVAC

Heating, Ventilating, and air conditioning unit are also a common cause of water damage. When not maintained properly they can cause water build up. When the moister settles and cools it can interact with mold spores in any of the HVAC units and cause mold to grow.

What should you do after water leak?

The first thing you should do is see if it is possible to find the source of the water damage. That way you can either turn off the water or try to minimize the damage. Second, you will want to contact a water damage remediation company like us. You do not want to delay the steps above because the longer water sits the higher the changes of mold developing. If water has been sitting for more that 48hrs chances are mold is growing. By contacting a professional like us you will ensure that the water is extracted, your property is dried, and mold is addressed if necessary. Third, contact your insurance company to see if you have coverage for the damaged property.

Call us today : 617-466-6909

Don't Ignore Your Crawl Space

1/27/2020 (Permalink)

Crawl space in Boston, MA

A crawl space is a small space below your home that some contractors use to place wiring and plumbing. A lot of times this area is neglected by homes owners either because it’s an inconvenient space (small and dark) or they simply do not realize they have a crawl space. The issue with ignoring this space is that it is very susceptible to damages (for example: water, mold, rodent infestation).  It is common for a crawl space to be flooded by water after heavy rain fall or if a pipe is damaged for whatever reason. Because a crawl space is usually small and dark moister can settle and cause the growth of mold spores which eventually spread throughout the area. The septic tank can also overflow and cause raw sewage to spew into crawl space. In all, it is very important, if you have a crawl space, that you keep the area clean and have a plan in the event you discover water damage, mold growth, animal infestation and/or raw sewage in the space. You should start by knowing who the professionals are! Contact us today and we can answer any questions and help in the event of an emergency.

Sewage and Commercial Facilities

1/27/2020 (Permalink)

Bio hazard removal in commercial building in Boston, MA

Sewer back ups are not only common in residential facilities! They also happen in business facilities! 

One of the most common causes of sewer backups in business facilities is the flushing of items down the toilet. Most businesses have posts in bathroom stalls asking that people not flush items other than toilet paper. Other causes of sewer back up can be worn out piping when the pipes are old it is easier to be damaged. Beware of tree roots as they can enter the pipes or even crush the pipes and cause damage.  

In the picture we responded to sewage back up in a commercial facility due to a sewer line clog. Our customer had posts in their backroom stalls and other forms of non toilet paper waste removal products. Unfortunately, someone flushed something down the toilet which clogged their system and resulted in the flooding of their basement with biohazard material. Due to our previous relationship with this business, they knew exactly who to call - SERVPRO Mattapan & Hyde Park to help remediate the situation.

Raw sewage material is dangerous, because it contains bacteria and other potential pathogens. For this reason it is strongly recommended that you contact a professional for the containment and cleanup process. Our team will be dressed in protective gear and use specialized products to properly clean the affected area. 

If you are a facilities manager, I’m sure this can be frustrating at times since you all are doing everything in your control to try to prevent clogged plumbing. If your business has high traffic like a healthcare facility, school, or retail to name a few, the best thing you can do is prepare yourself and know who to call. Sewage back up is more common than you may think so be prepared.  Worry not! Whether it is a residential or commercial space, we respond fast and arrive with the resources needed to assist you any time, any day. We are located in your backyard!

At SERVPRO of Jamaica Plain & Roxbury we make long lasting relationships with surrounding companies and build trusting partnerships that allow us to engage with our community.  With our help, the business pictured was back to normal "Like it never even happened."

Does Your Business Have An Emergency Plan?

1/27/2020 (Permalink)

SERVPRO emergency ready plan can be accessible on Apple and Android devices

When accidents strike they do not care whether you are prepared or not! As a business it is vital that you know what to do, who to call, and how you will bounce back in the event of an emergency.  The fact is that as many as one in four businesses that suffer a major disaster will not reopen afterward. Do not let your business become a statistic!

Here at SERVPRO Jamaica Plain & Roxbury we pride ourselves in being a resource to the businesses in our community. It is important to us that the businesses in our community and surrounding communities survive. SERVPRO has a Free Emergency Ready Profile that your business can use to help prepare you in the event of a major disaster. Studies show that the faster you can react to a disaster it lowers the damage done. The profile helps store everything you need such as contact information, locations of shut off valves, pictures and so much more to help in the event there is a disaster. The profile you create for your business is also useful to us as it will inform us of where our vehicles should park in the event of a loss. This is helpful in the event you do not want to bring public attention to the fact that your business is experiencing some kind of loss. 

We understand you may already have a facilities manager or be a facilities manager who knows the ins and outs of the building. The profile is not meant to replace a facilities manager in any way – it’s a resource for them.  Anything can happen and as a business you want to make sure whoever is nearby can pick up your profile and depending on the type of disaster know exactly who to contact and what to do if anything.

The Emergency Ready Profile can be distributed in digital form and/or hard copy. We understand that as a business too much time cannot be wasted, for that reason the profile can be completed within 30 minutes. 

If you are interested in creating an Emergency Ready Profile for your business Call us today 617-466-6909. We will set up a time for an office representative to go to your business to fill out the profile for you for free!