Restoration Solutions for Roxbury Water Damage

3/22/2023 (Permalink)

Water removal and drying--call in SERVPRO--to preserve your Roxbury home--we have the training and the advanced equipment.

Eliminating Water Damage in Multiple Ways

Water emergencies happen in our region daily, making it the most common service request for our SERVPRO professionals. We are a full-service solution for restoration and recovery from these disasters, providing:

• Water Removal Services
• Drying and Evaporation
• Surface and Content Cleaning
• Post-Damage Repairs

Rapidly Responding to Water Emergencies

With Roxbury water damage, it is important to have experienced professionals responding quickly. SERVPRO prides itself that We’re Faster To Any Size Disaster, and we show this through our pre-stocked vehicles in the Green Fleet, ready to mobilize at the first notice of loss.

Removing Pooling Water in the House

Extraction is an integral part of the mitigation process to get the restoration going. Without removing standing water, materials continue to be at risk for absorption and degradation. We have several water removal tools to help:

• Wet Vacuums – These extraction units provide the most versatile solutions for water removal, including portability and access to multi-story structures without the need for deploying high-pressure pump units. 
• Submersible Pumps – Ranging from engine-driven units providing the highest power for extraction and water removal to portable electric submersible units, pumps offer a higher volume of water removal when vacuums are overwhelmed. 
• Specialized Equipment – While vacuums and pumps can care for the largest portions of standing water. SERVPRO professionals must also account for absorbed water at this stage. Materials like carpeting can relieve most of their absorbed water with high-pressure vacuums and weighted extraction units. 

Tools for Efficient Water Damage Drying

Drying is the most critical portion of the restoration process and is needed in every water restoration project. While each structure requires a different amount of equipment and unique placement, some of the common tools deployed include:

• Air Movers - Placing high-velocity blowers at 45-degree angles on surfaces allows us to steer drying and evaporation processes with direct infusion of dry air on wet structural elements.
• Dehumidifiers - Desiccant and low-grain refrigerant dehumidification equipment use different approaches to trap and remove moisture grains from the atmosphere. Dehumidification is vital to allow evaporation to continue and not oversaturate the environment.
• Portable Electric Heating - Manipulating the warmth of the drying zone can often help to increase the evaporation reactions and reduce contact time for cleaning products on surfaces.
• Drying Mats - For flooring types like wood and vinyl plank, drying mats can be an integral part of the restoration process. Capillary suction draws moisture to the surface where these mats are placed so that evaporation and other techniques can remove it from the structure.

Prepared for Large Loss Scenarios

In the Greater Boston area and through communities we serve like Roxbury and Jamaica Plain, commercial properties are just as susceptible to water damage as the thousands of homes in the region. As such, our SERVPRO team must stay ready with Large Loss equipment and training to manage loss effects on a greater scale than typically seen in residential disasters.

Water Damage Repairs

One advantage of SERVPRO for water recovery work is the general contractor license we provide. After burst pipes and flooding, repairs and reconstruction are inevitable. Having this capability with the restoration team means that the work gets done right after the cleanup, and you are back to normal life faster.

With Roxbury water damage incidents, professionals like ours must respond quickly. There is a finite timeline where materials exposed to water and moisture are salvageable. As trusted restoration technicians in the Greater Boston area, SERVPRO of Jamaica Plain / Roxbury can help mitigate loss and make water emergencies “Like it never even happened.” Call now at (617) 466-6909.

Equipment Needed For Successful Water Restoration in Roxbury

1/17/2023 (Permalink)

We aim to restore your property as quickly as possible, “Like It Never Even Happened.”

SERVPRO Can Rapidly Clean Up Water Damage in Roxbury

Residential water damage is quite common. While major storms and floods may appear to cause massive water damage in homes, broken dishwashers, leaks from laundry machines, and problems with pipes. They can also lead to significant moisture problems in your Roxbury property.

Roxbury water restoration professionals have years of experience, expertise, and access to equipment to be able to fix the many unexpected issues water damage causes. Using the right equipment means these problems are repaired cost-effectively, safely, and timely. SERVPRO crews not only use proper equipment to accomplish tasks but also know how to effectively and efficiently operate them. We aim to minimize the time our customers spend out of their homes.

Some effective water damage restoration equipment include:

• Inspection devices
• Extraction equipment
• Air moving equipment
• Dehumidification equipment

To effectively restore a water-damaged structure, scoping is necessary. This involves pinpointing the areas where moisture has encroached and to what extent. SERVPRO crews use various devices to track water within a structure, including moisture sensors, thermal imaging cameras, moisture meters, and thermo-hygrometers. A moisture sensor, for example, helps detect moisture in carpets and padding. The sharp probes penetrate through rugs and pads, thus determining if water has migrated through the subfloor.

Air Moving Equipment

Air-moving devices are great at combating excessive water damage. They blow large amounts of air onto the affected areas making moisture evaporate quickly. The affected area and the air mover used are the two main factors determining their effectiveness. For example, if the room is humid, the device may be counterproductive in moving moisture to unaffected areas. When drying an ample space, you need the right-sized air mover. SERVPRO restoration technicians utilize specific air movers to dry specific areas most efficiently.

Types of air-moving devices:

• Axial air movers
• Centrifugal air movers
• Thrust air movers

SERVPRO of Jamaica Plain / Roxbury provides a variety of water restoration solutions for the home. Call us at (617) 466-6909. We’re Faster To Any Size Disaster.

Water Mitigation Steps to Protect Your Jamaica Plain Residence

8/15/2022 (Permalink)

Water damage restoration for your home needs to be handled by SERVPRO. Our IICRC certified technicians have the training you need.

Some Jamaica Plain Water Mitigation Suggestions

As Jamaica Plain homeowners, we all face the threat of one day having to deal with a water-related emergency. Even though this is a troubling prospect, there are ways we can potentially reduce our odds of experiencing such situations or significantly reduce their overall impact on us. Here are a few mitigation suggestions from some local water damage remediators.

SERVPRO routinely performs water mitigation work in Jamaica Plain and, in the process, has helped countless families. As a top emergency water damage services firm in this area, we offer a wide variety of water removal services, including full basement flooding cleanup. Our team also does complete water damage repairs. With that said, there are some things you can do to reduce your risk of suffering a water-related event or minimize its effects. These measures include:

• Regularly having your gutters/drainage networks cleaned/repaired and roofing inspected, maintained, and replaced by professionals
• Remaining forever vigilant against potential leaks by watching out for foul odors, ceiling or wall discolorations, building material deterioration, and having a skilled remediator like SERVPRO periodically inspect your home for damage
• Remembering to let faucets drip during periods of freezing temperatures to prevent potential pipe leaks and ruptures
• Routinely inspecting appliances like washing machines, dishwashers, and water heating tanks to ensure that all connections are secure, water valves are in good working order, and there is no leak-causing corrosion on them
• Making sure that no windows are cracked or otherwise damaged, and their seals are intact and not leaky

With that said, preventative water mitigation measures are not always effective. So, when they aren’t, you need the assistance of a good water damage cleanup and restoration firm like SERVPRO of Jamaica Plain/Roxbury. Our highly-trained and dedicated experts are always here and ready to help, so call us anytime at (617) 466-6909.

Avoid Excessive Costs in Roxbury with Expert Water Damage Repair

6/22/2022 (Permalink)

Let our fast response team eliminate further mold growth due to water damage.

Call SERVPRO 24/7 in Roxbury for Pro Water Damage Repair Results

We’re Faster to Any Size Disaster – meaning SERVPRO will get you the results you need quickly in your Roxbury property when facing a water emergency. Time is of the essence with any water incident because the longer you wait to address standing moisture and water pooling, the more the damage multiplies. Our highly-trained technicians use advanced technology and proven methods to ensure your daily life sees as little disruption as possible. 

What kinds of water damage repair in Roxbury does SERVPRO handle? We handle debris removal of any saturated contents and building materials we cannot salvage. From there, we use trusted area contractors and vendors to make your property “Like it never even happened” with controlled demolition and reconstruction. The work we oversee includes, but is not limited to:

• Repair of hardwood, linoleum, marble, and tile flooring
• Carpet and carpet padding replacement
• Drywall installation, in some instances, may include flood cuts to only remove the lower portion of the drywall
• Painting, sealants, and wallpaper
• New baseboard and other finishing touches

With any water-related incident, special attention must get paid to all surfaces to ensure we stop microbial growth in its tracks. We have Applied Microbial Restoration Technicians (AMRT) and Applied Structural Drying Technicians (ASD) to help ensure everything is sanitized and dry. This helps ensure you and your family can breathe easily and comfortably in your home once we finish water removal services and drying. 

Did you know that we help with all the documentation for your insurance claim? We go the extra mile for our Roxbury customers so their insurance claim goes as smoothly as possible.

Trust SERVPRO of Jamaica Plain/Roxbury when you need professional water damage repair. Request help online or call us at (617) 466-6909, and we can mobilize our Green Fleet in four hours or less to get started.

Humidity Impacts Water Restoration of Jamaica Plain Homes

4/13/2022 (Permalink)

SERVPRO uses the latest technology and equipment for every water damage job. Call now for the help you need.

Regulating Humidity Allows for Faster Water Restoration in Jamaica Plain Properties

Multiple drying principles directly impact the restorability of water-damaged homes and businesses. The correlation between temperature and humidity in the environment affects how quickly and easily surface drying and moisture management occurs. Between temperature, humidity, and airflow, the balance of these specific principles is vital to the most efficient management of surface water and trapped moisture.

What is Relative Humidity? 

To calculate the best approach to manage water damage in Jamaica Plain homes and businesses, technicians must calculate and track relative humidity in the property. This measures the correlation to the amount of water in the environment at any time. As temperature increases, the moisture capacity of the atmosphere increases as well. Understanding the current saturation percentage helps with restoration actions such as:

• Structure drying
• Content recovery
• Mold prevention

Can Dehumidifiers Manage This Threat? 

Dehumidifiers are the first and most important defense against increasing relative humidity. Often, desiccant dehumidifiers can drop the moisture threshold below the target percentage for saturation when the units are placed in the right areas and with enough frequency to counteract the production of axial and centrifugal air movers.

Addressing Persistent Moisture Problems

Even with moisture management equipment placed on the property, vulnerabilities in your home’s exterior or a leak that goes unrepaired continually threatens the household. To avoid situations like mold development and structural degradation, we can utilize our general contractor license to complete specific build-back services necessary to return homes to preloss condition after drying and cleaning.

Water damages encompass the largest percentage of service calls for our SERVPRO of Jamaica Plain / Roxbury restoration team. These situations are anticipated and planned for by keeping extraction, drying, and disinfection cleaning products stocked on our service vehicles in the Green Fleet. To make these disasters “Like it never even happened,” give us a call today at (617) 466-6909. 

Frozen Pipes Thaw and Cause Damage!

2/20/2022 (Permalink)

As always call us when you need us!

Blizzards and freezing rain are a pain not only for commuting but also for your property. Winter storms and freezing rain can cause ice dams here in Boston, MA and surrounding areas of New England.

Water dams can trap water and freeze pipes. The frozen water causes expansion which is common to burst or leak once the ice melts causing damage throughout your home or business. You should also be aware that mold can grow after frozen water is melted and mixed with humidity.

Mold is a living organism that spread pores throughout the area causing more damage. Mold can cause health effects. The best thing you can do for your home or business is to constantly monitor your property before and after a storm. If you discover damage you need to act fast to prevent further damage. Having emergency contacts (ie. roofer, emergency clean up, GE) is recommended so you can get the issue resolved as soon as possible.  

Check out our emergency ready plan if you are looking for a place to store emergency information (click here)

Give SERVPRO of Jamaica Plain/Roxbury if you experience water damage after a storm 617-903-5055

Severe Weather and Flash Floods

2/15/2022 (Permalink)

Be Cautious during severe weather!

While many weather events get a bad reputation as being dangerous or deadly, many people do not consider flooding to be included in this list. Many people are surprised to find that flooding is second only to heat deaths in total weather-related fatalities in the United States, and flash floods are especially dangerous.

One of the reasons why flash floods can be so deadly is because they come about suddenly, and even areas not prone to flooding can be impacted. Even a small drainage pond or blocked sewer system can lead to a dangerous flash flood if enough rain falls, which is why knowing the facts about safety is key.

How Are Flash Floods Defined?

While regular floods occur slowly, flash floods start within six hours of extreme rain after a storm or other severe weather, and often occur in as little as three hours. Additionally, they are rarely found in known floodplains and instead are frequently occurring in urban areas and other parts of towns that are not used to floods occurring traditionally.

What Are the Levels of Warning Present for Flash Flooding?

Because flash floods happen so quickly, it is important to tune into your local weather broadcast during storms and severe weather so you can always be alerted to their possibility. If there is a flash flood watch issued, that means that it is a possibility that a flash flood might occur and you should be sure you are ready to evacuate. For a flash flood warning, flooding is more imminent and everyone should move to higher ground. If an emergency is issued, that means to move immediately as there are life-threatening flood issues taking place.

How Can I Increase My Safety During a Flash Flood?

Being safe is so important during any storm or severe weather event, especially when flash floods become a possibility. These are some of the best rules to keep in mind to make sure you and your family are always as safe as possible:

• When storms involve heavy rain, stay inside and away from low-lying parts of properties.
• Always have an evacuation plan for floods and be sure your family is aware of it.
• Avoid trying to cross floodwater, whether in a vehicle or on foot.
• Avoid touching floodwater or allowing children to play near it, as it can be heavily contaminated.
• Always turn around if there is water on your intended route of travel.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour 617-466-6909 to learn more about our services or to report damage to your property.

What Happens Next After Water Damage | SERVPRO® of Jamaica Plain/Roxbury

2/14/2022 (Permalink)

When water damage strikes, make the call to SERVPRO of Jamaica Plain/Roxbury for A-to-Z cleanup and restoration.

Each day, there are 14,000 Americans who have the unfortunate experience of water damage. That’s a lot of people in a day’s time, but when you have people like SERVPRO on your side, you can stay calm if disaster strikes.

When you call your local SERVPRO team following water damage, this is what you can expect:

Emergency Contact. When you reach out to our team, we’ll ask a handful of questions to get a good understanding of the emergency and damage. Then we’ll schedule an appointment to visit your house and assess the damage in person.

Water Damage Inspection and Assessment. When our technicians arrive on site, they immediately get to the main water source to shut it off, if the leak or source of damage hasn’t curtailed. They will inspect the inside and outside of your home and note any hazards along the way.

Water Removal. This stage is about saying goodbye to standing water. The longer that water lingers, the more damage occurs. We’ll use powerful pumps and extraction tools to rid your home of hundreds and even thousands of gallons of water, which speeds up the drying process.

Damaged Material Removal. We will hopefully be able to restore many of the items in your house, but some items will be rendered unusable after water damage. We’ll quickly remove those items to free up space and air for other items to dry out.

Cleaning, Sanitizing and Deodorizing. Water can and will be absorbed by many things in your home, leaving behind odors and toxins. That’s why we use some of the most up-to-date cleaning agents that will not only clean your property, but also help sanitize and deodorize your home.

Drying. While to the naked eye it may seem that your home is dry, the reality is it’s probably not. We have specialized equipment to help monitor the moisture levels in your home. If excess moisture is still present, we’ll use tools to restore a normal moisture balance and limit mold growth.

Monitoring. Even though it’s a waiting game at this point, we never lose communication with you. We will call and also stop by regularly to confirm that everything is going according to plan.

Repairs and Construction. Now that your home is dried out, you can begin to see a light at the end of the tunnel. Repair of physical damage is up next. We can do any minor or major repair needed in order to get your home back in good working order.

If water damage impacts your property, call SERVPRO for complete cleanup and restoration. We’ll make sure your property is back to normal and “Like it never even happened.”

Where to Look for Water Leaks in Your Home | SERVPRO® of Jamaica Plain/Roxbury

11/15/2021 (Permalink)

A water leak can turn into a big problem. Contact the SERVPRO of Allston, Brighton & Brookline team if you are dealing with any water damage.

Water damage isn’t something anyone really wants to deal with. However, we never really get notice that a disaster is about to happen. Water is always looking for somewhere to go, and it seeks the path of least resistance.

Understanding your home water system can go a long way to preventing water damage. Practice preventive maintenance with an emphasis on the most common sources for water damage:

Toilet leaks. Whether it’s a broken wax seal or a clogged toilet, these have to be repaired quickly before more damage results. The tank has many moving parts, and these can wear out over time. Proper fixture maintenance in the bathroom can save you time and aggravation in the future.

Ice maker supply line. Ice maker supply lines are common sources of water leaks. If the line is damaged, replace it. If it’s loose, secure it.

Foundation cracks. Foundation cracks are serious and should be repaired by a professional. They can allow water to seep into the basement, and if your basement is finished living space, the damage can add up quickly.

Poor ventilation. Proper attic ventilation is important because it removes moisture from the attic that could condensate, drip and cause mold growth.

Roots in drain lines. Older homes have more problems with roots in the drain lines due to the types of materials that were used in construction. Septic systems utilize field lines, and they tend to attract tree roots due to the moisture in the ground.

Common drain issues. Homeowners face many issues with drain systems, including slow drains, recurring clogs, a foul odor or flooding from a backup.

Staying current on your home maintenance is the best way to avoid a potential catastrophe!

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

SERVPRO - Trust the Process

11/8/2021 (Permalink)

Trust SERVPRO during your time of need

SERVPRO of Jamaica Plain/Roxbury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today -(617) 466-6909

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jamaica Plain/Roxbury has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect: When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

You Can Keep Heavy Rains From Damaging Your Home | SERVPRO® of Jamaica Plain/Roxbury

6/15/2021 (Permalink)

If you need help dealing with any damage caused by water, contact SERVPRO of Jamaica Plain/Roxbury today.

Water damage to your home can come from expected and unexpected sources. If you’re like most homeowners, you probably know that natural disasters (like flash floods) and home accidents (like plumbing failures) can cause water damage.

But have you thought about the damage heavy rains can do?

Heavy rains might not have been at the top of your list of water damage causes. But it can be a real problem for homeowners, and it’s common.

Drenching rainstorms are a common prediction during spring and summer forecasts. If your home is not properly maintained, these rains can cause costly damage.

Water Damage Is a Common Hazard

If you have to file a claim for water damage, you’ll be in good company. One in every 50 Americans will also be filing a claim this year. Depending on your neighborhood, that means several people you know may file a claim soon.

You can’t avoid all water damage hazards. Flash flooding can’t always be predicted and can cause serious damage to entire neighborhoods and communities.

But sometimes, homeowners can avoid the damage caused by heavy rains if they take the right steps.

Keep Your Home Safe During Heavy Rains

We see many water-damaged homes, so our teams have valuable insights into how you can protect your home from suffering water damage. Basic home maintenance can make a difference, and many of these projects might be on your list already.

Take stock of your yard. Knowing how your yard drains (and how it works with your home) is vital. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Choose to landscape your yard thoughtfully. Many people choose plants and flowers because they like the aesthetic they create. But choosing landscaping items for protection can ensure your home is ready for heavy rain. Native plants, trees and bushes can be vital in protecting your home from water damage.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available ²⁴⁄₇ in the event of an emergency. Contact us at any time 617-466-6909 to learn more about us and how we can help you restore your home to its original state.

Planning Ahead in Case of a Burst Pipe | SERVPRO® of Jamaica Plain/Roxbury

12/14/2020 (Permalink)

If you have water damage in your home due to a burst pipe or another cause, contact us right away. SERVPRO of Jamaica Plain/Roxbury is available 24/7

Burst pipes are something that can happen when you least expect it, causing serious damage in a brief amount of time. While there is no way to know when a pipe may burst, knowing what to do in the event that one does can help you act quickly to mitigate the damage that the water can cause.

In a perfect world, water damage would be a rare occurrence—but many people are surprised to find out how often it occurs. Every year, one in 50 homes will experience some type of water damage, but a plan can significantly lessen the impact that it has.

Having a Plan in the Event a Pipe Bursts in Your Home

Shut off your water main. When a pipe bursts in your home, in some situations, it can continue pouring water into the area, creating even more damage. If it is safe to do so, shutting off your water main can reduce the overall damages that are caused.

Shut off your electricity. Water and electricity definitely do not mix, so if you are able to get to your circuit breaker to cut your electricity off safely, it is wise to do so. This will ensure that if water comes in contact with outlets or appliances, there is not a shock or fire hazard.

Contact your restoration company. Setting your restoration in motion quickly is one of the best things you can do for water damage, so it is wise to get in touch with your restoration company right away. We recommend always choosing a company that is available ²⁴⁄₇ so you never have to wait for a call back when you report your damages.

Take a record of the damages. Not only is keeping good records helpful for you, but it will also be helpful if you are eligible to file a claim with your insurance provider. Take photos and videos in addition to making a list of everything that is damaged by the water.

Contact your insurance company. The type of coverage you will receive for water damage of this nature can vary, so your insurance company is the authority on what is and is not eligible to be covered by filing a claim. Contacting them quickly can help you set this process in motion so you can get it settled as fast as possible.

Open windows and doors if possible. If the weather permits and it is safe to do so, increasing the airflow around water damage by opening windows and doors can speed up the drying time by encouraging evaporation.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time 617-466-6909 to learn more about our restoration services.

A Guide to Flash Floods After Severe Weather Occurs | SERVPRO® of Jamaica Plain/Roxbury

11/23/2020 (Permalink)

SERVPRO of Jamaica Plain/Roxbury is your local water & storm restoration expert. We will get the job done right, contact us today

While many weather events get a bad reputation as being dangerous or deadly, many people do not consider flooding to be included in this list. Many people are surprised to find that flooding is second only to heat deaths in total weather-related fatalities in the United States, and flash floods are especially dangerous.

One of the reasons why flash floods can be so deadly is because they come about suddenly, and even areas not prone to flooding can be impacted. Even a small drainage pond or blocked sewer system can lead to a dangerous flash flood if enough rain falls, which is why knowing the facts about safety is key.

How Are Flash Floods Defined?

While regular floods occur slowly, flash floods start within six hours of extreme rain after a storm or other severe weather, and often occur in as little as three hours. Additionally, they are rarely found in known floodplains and instead are frequently occurring in urban areas and other parts of towns that are not used to floods occurring traditionally.

What Are the Levels of Warning Present for Flash Flooding?

Because flash floods happen so quickly, it is important to tune into your local weather broadcast during storms and severe weather so you can always be alerted to their possibility. If there is a flash flood watch issued, that means that it is a possibility that a flash flood might occur and you should be sure you are ready to evacuate. For a flash flood warning, flooding is more imminent and everyone should move to higher ground. If an emergency is issued, that means to move immediately as there are life-threatening flood issues taking place.

How Can I Increase My Safety During a Flash Flood?

Being safe is so important during any storm or severe weather event, especially when flash floods become a possibility. These are some of the best rules to keep in mind to make sure you and your family are always as safe as possible:

• When storms involve heavy rain, stay inside and away from low-lying parts of properties.
• Always have an evacuation plan for floods and be sure your family is aware of it.
• Avoid trying to cross floodwater, whether in a vehicle or on foot.
• Avoid touching floodwater or allowing children to play near it, as it can be heavily contaminated.
• Always turn around if there is water on your intended route of travel.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour 617-466-6909 to learn more about our services or to report damage to your property.

The Water Damage Process

11/2/2020 (Permalink)

Know what to expect when you call SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today -(617) 466-6909

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jamaica Plain/Roxbury has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect: When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Common Water Damage Causes

9/24/2020 (Permalink)

Causes of Water damage in Residential buildings

Whether it's behind the washer, above the ceiling or under the sink, a little drip can lead to big trouble. Water damage happens quickly and can be expensive to fix. Ignore a leak, and you not only could you have a mighty mess on your hands, but your home insurance probably won't bail you out. "What's really important to know for leaks is when did the insured notice it and take action," Says John Bruni from SERVPRO of Allston, Brighton & Brookline. 

"People now build houses to be airtight," says John Bruni, project manager. "Houses are wrapped in plastic like Saran Wrap. That's good for energy conservation, but if water gets on the wrong side of that plastic, then mold will follow, as certainly as night follows day." Bruni observes that damage often occurs after people get security systems installed. Holes are drilled into airtight window frames for wires to run through them, but they aren't properly caulked and sealed, allowing water to slowly seep in over time. "You notice that maybe the wall below the window is looking funny, and by that time the framing behind it is rotted out," he says. If the homeowner reports the problem right away, it would likely be covered by home insurance.

Today's houses also have more bathrooms, and the washing machine is often located next to the master bedroom on an upper floor for convenience, Bruni notes. "That means you've got more pipes, and if the washing machine leaks, it can affect the third floor, the second floor, the first floor and even down to the basement," he says. For water damage from leaky appliances or pipes, the damage must be "sudden and accidental" in order to be covered by insurance - such as a pipe that bursts while you're washing clothes.

But what about a slow leak you can't see? Say, for instance, a pipe behind a wall leaks, and you don't notice it until water starts seeping through the wall. Are you covered? Most likely the answer is yes, as long as you take action as soon as there is evidence of the leak, Bruni says. "Nobody expects you to tear out your drywall now and again to check the pipes. Call the professionals at SERVPRO of Jamaica Plain/Roxbury (617) 466-6909. They will send out a crew to test the walls using moisture detectors and an infrared camera.

Insurance companies understand it's impossible to know you have a hidden leak until the damage becomes apparent. The same goes for leaks behind and under appliances, or above a ceiling. If you can't see the leak, you can still make an insurance claim as long as you report it when it becomes apparent. Don't expect much sympathy if you ignore the wet spot in your ceiling, only to report it when the problem gets worse. The insurance adjuster probably will be able to tell if the damage is fresh.

"If the insured had a leak in the roof and had a pot under it for six months, then that damage is not covered," Bruni of SERVPRO of Jamaica Plain/Roxbury says. "Insurance Professionals are pretty good at seeing whether a wet spot has been there for a while. Sometimes they have engineers go out to look." When it comes to insurance coverage, everything depends on the language in your policy. Although most policies cover damage from leaks as long as you responded quickly, language among policies differs. Keep in mind, though, that while home insurance may cover the water damage to the ceiling, floor, walls or furniture, it won't pay for replacing the worn-out pipe or the leaky roof (unless the roof was damaged by a covered peril, such as hail or a fallen tree).

If you think you have a leak, call the professionals at SERVPRO of Jamaica Plain/Roxbury (617) 466-6909

How Can I Check for Water Damage in My Home? | SERVPRO® of Jamaica Plain/Roxbury

9/18/2020 (Permalink)

Do you have any water damage to your home? Contact SERVPRO of Jamaica Plain/Roxbury, we are your local water restoration experts.

When it comes to keeping your home structurally sound and well-maintained, watching out for water damage is one of the best things you can do. Not only can water damage cause cosmetic problems and lead to unsightly spots throughout the home, but it can also significantly damage structures when it is allowed to fester.

Fortunately, homeowners can easily perform their own routine checks to look for water damage throughout the house, which can help them catch issues early and avoid having to make costly claims on their homeowners insurance.

Tips for Doing an At-Home Water Damage Inspection

Inspect your walls and ceilings. Drywall and paint can quickly show water damage, making walls and ceilings one of the best and easiest places to begin your search. Any discoloration, particularly soft spots or peeling areas of paint, might indicate that there is water damage present. It is also wise to check up on your external window and door frames for weather-related leakage.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since that is the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew, which should always be checked out.

Inspect your roof. It is important to keep your roof in good shape to make sure it is keeping out all the elements it can when it rains. A pair of binoculars can give you valuable insights into the quality of your roof and help you spot any loose shingles or peeling places. Additionally, it is smart to check that your gutters are doing their job the next time it rains to prevent water from building up around your foundation.

Pay close attention to the basement. Though basements have a reputation for being damp, if you have moisture problems under your home it can be a serious issue. Look for signs of water running down foundation walls or musty odors, which might indicate there is too much moisture present that should be addressed.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert 617-466-6909.

Common Water Damage Causes

1/27/2020 (Permalink)

Technician cleaning up plumbing overflow in commercial building located in Boston, MA

Appliances

Household appliances such as a dishwasher, washing machine and refrigerators can malfunction and cause water damage. Review the factory recommended replacement time to avoid damages due to wear and tear. The older the appliance is the more susceptible the pipes and hose are to deterioration. Many of these appliances come with a limited warranty if the appliance is faulty before the warranty is up. Keep a log and include each appliances recommended lifecycle so you know when it is time to replace or schedule a maintenance check up for the appliance.

Leaking Pipes

Drains, toilets, and sinks can get backed up and blocked. This blockage creates pressure in the pipe which ultimately leads to the pipe bursting or leaking. If you have a garbage disposal it is wise to have someone look at it if it is not working properly as they are common causes of water damage as well. Set a reminder for you to check all pipes in the home and try your best to replace old rusty pipes because they are more prone to leaking. It’s harder to detect if there is a pipe leak if the pipes are covered by a wall or other items. In this case the only way to know is once there is build up and the surface shows the water markings.

HVAC

Heating, Ventilating, and air conditioning unit are also a common cause of water damage. When not maintained properly they can cause water build up. When the moister settles and cools it can interact with mold spores in any of the HVAC units and cause mold to grow.

What should you do after water leak?

The first thing you should do is see if it is possible to find the source of the water damage. That way you can either turn off the water or try to minimize the damage. Second, you will want to contact a water damage remediation company like us. You do not want to delay the steps above because the longer water sits the higher the changes of mold developing. If water has been sitting for more that 48hrs chances are mold is growing. By contacting a professional like us you will ensure that the water is extracted, your property is dried, and mold is addressed if necessary. Third, contact your insurance company to see if you have coverage for the damaged property.

Call us today : 617-466-6909

Don't Ignore Your Crawl Space

1/27/2020 (Permalink)

Crawl space in Boston, MA

A crawl space is a small space below your home that some contractors use to place wiring and plumbing. A lot of times this area is neglected by homes owners either because it’s an inconvenient space (small and dark) or they simply do not realize they have a crawl space. The issue with ignoring this space is that it is very susceptible to damages (for example: water, mold, rodent infestation).  It is common for a crawl space to be flooded by water after heavy rain fall or if a pipe is damaged for whatever reason. Because a crawl space is usually small and dark moister can settle and cause the growth of mold spores which eventually spread throughout the area. The septic tank can also overflow and cause raw sewage to spew into crawl space. In all, it is very important, if you have a crawl space, that you keep the area clean and have a plan in the event you discover water damage, mold growth, animal infestation and/or raw sewage in the space. You should start by knowing who the professionals are! Contact us today and we can answer any questions and help in the event of an emergency.